HTC Fuze

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i got my ATT Fuze last week a couple days after they came out. the phone is very nice in a lot of ways. screen resolution is stellar.

but after getting so many fancy things right, they've apparently messed up a basic feature. my SMS messaging has only worked a few times since I've had the phone. it receives fine but won't send. i txt a LOT and it's really a feature i'm missing. i figure that between calling support, using online support, and going back to the store, i've spent about 5 hours trying to resolve this over the last week. when i call in and they "resend my information" (can someone explain this to me?) and I pull the battery and restart the phone it will send for at least a few minutes.

the 3rd time i called in today they said ATT knows there is an issue with SMS messages but there isn't a fix yet. i wanted to post here in case someone is thinking about one of these. it really is a nice phone, but i wouldn't waste your money until they fix this.

i don't know if it affects the other vendors selling the same (HTC touch pro) phone.

after a few more days of calls they decided that my phone was the problem and exchanged it. the new one generally sends SMS messages w/o issue and, as a side benefit, has substantially better battery life - my original one barely made it through the day.
i consider the matter resolved BUT, would note this: there are still places where i can receive SMS txt's without issue but don't have enought connectivity to send them. seems odd, eh?

Hi. I have the same issue with the Fuze that I received last week and its driving me nuts. I wasnt sure what a newer model Fuze is going to do to help in the sending. It sounds like its still an issue even with your newer phone.

Do you have any updates? I'm extremely frustrated not being able to send out SMS. I can receive just fine.

Thanks!

My Fuze works fine, the only issue I have is Windows Mobile. My god, with all the hype I was expecting something blazing fast, instead I got a phone that is very slow. Don't get me wrong, I absolutely love it, its just very slow for a top end phone (maybe its just Windows Mobile?)

My FUSE has been amazing, you might want to do a windows update, to try and work the slowness out of the phone. I would say mine works very quickly.