HTC Touch Pro2 Visual Voice Mail Problem

When trying to access visual voice mail on the HTC Touch Pro2 I get the message. "No network connection is available to contact the voicemail server. Please make sure you are in an area with good signal and reception and try again".

I'm pretty sure I have a good data connection. Is there a setting I'm missing somewhere?

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If you are sure you have a good data connection and all of your data settings match your provider, try resetting the phone. Sometimes you'll have a conflict between the Touch Flo and Windows Mobile.

yeh, it's been reset several times. still fooling with it.