How-to: HTC 10: Block / Unblock Calls & Messages; Manage Call Forwarding

Block Calls:

1. Tap “Apps” on the home screen
2. Launch “People”
3. Tap “Menu” > “Manage contacts”
4. Select “Blocked contacts” and tap “Add”
5. Perform one of the following steps:
   
   • To block an existing contacts: tap the check box associated with the contact, tap “Save”, and optionally press “OK” to copy the contact information to another account
   • To block a new number: enter the phone number and tap “OK”

Unblock Calls:

1. Open the apps drawer
2. Launch “People”
3. Tap “Menu” > “Manage contacts”
4. Tap “Blocked contacts”
5. Press “Menu” > “remove blocked contacts”
6. Select the contacts to unblock and tap “Delete”

Block Messages:

1. Tap “Messages” on the home screen
2. Tap and hold the message thread exchanged with the contact / number you want to block
3. In the “Message options” pop-up, tap “Block contact”

Unblock Messages:

1. Tap “Messages” on the home screen
2. Tap “Menu” > “Block list”
3. Select the contact / number you want to unblock
4. Tap “Menu” > “Unblock contacts”

Enable Call Forwarding:

1. Open the apps drawer
2. Launch “Settings”
3. Tap “Call” > “Call forwarding”
4. Select “Always forward” and enter the phone number you want to forward calls to
5. Tap “Enable”

Forward Calls (Conditional Forwarding):

1. Tap “Apps” on the home screen
2. Go to “Settings”
3. Tap “Call” > “Call forwarding”
4. Select to “Forward when busy”, “Forward when unanswered”, “Forward when unreachable”
5. Tap “Update”

Disable Call Forwarding:

1. Open the apps drawer
2. Launch “Settings”
3. Tap “Call” > “Call forwarding”
4. Select “Always forward” or a different forwarding option to turn off
5. Tap “Disable”

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