How-to: HTC Desire 10 Pro: Manage Call Forwarding; Block / Unblock Calls & Messages

Enable Call Forwarding:

1. Open the apps drawer
2. Go to “Settings”
3. Tap “Call” > “Call forwarding”
4. Select “Always forward” and enter the phone number you want to forward incoming calls to
5. Tap “Enable”

Forward Calls (Conditional Forwarding):

1. Tap “Apps” on the home screen
2. Open “Settings”
3. Tap “Call” > “Call forwarding”
4. Select to “Forward when busy”, “Forward when unanswered” or “Forward when unreachable”
5. Tap “Update” to confirm

Turn Off Call Forwarding:

1. Launch “Settings”
2. Tap “Call” > “Call forwarding”
3. Select the forwarding option you want to turn off
4. Tap “Disable”

Block Calls:

1. Tap “Apps” on the home screen
2. Launch “people” and tap “Menu”
3. Access “Manage contacts” and tap “Blocked contacts”
4. Tap “Add” and follow one of the steps below:
   
   • To block an existing contact: tick the boxes associated with the contact and tap “Save”. Optionally you can tap “OK” to save the contact information to a different account before blocking
   • To block a new phone number: enter it and tap “OK”

Unblock Calls:

1. Launch “People”
2. Tap “Menu” > “Manage contacts”
3. Go to “Blocked contacts” and tap “Menu”
4. Tap “Remove blocked contacts” and select the desired contact
5. Tap “Delete”

Block Messages:

1. Launch “Messages”
2. Tap and hold the conversation thread exchanged with the contact / phone number you want to block
3. Tap “Block contact” in the “Message options” pop-up

Unblock Messages:

1. Open “Messages”
2. Tap “Menu” > “Block list”
3. Select the phone number / contact you want to unblock
4. Tap “Menu” > “Unblock contacts”

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