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NOTE: For instructions on how to back up app data on the HTC 10 evo, visit this thread.
Restore App Data:
- Ensure the phone is connected to an active Wi-Fi network
- Tap “Apps” on the home screen
- Go to “Settings” and scroll to “Personal”
- Tap “Backup and reset” > “Restore from HTC Backup”
- Follow the on-screen prompts to select a backup account and complete the restore
Restore Contacts from a Google Account:
- Open “Settings” and scroll to “Personal”
- Tap “Accounts & Sync” and sign in with the Google account containing the backup contacts
- Log in with the Google account containing your contacts backup
- Go to the account’s sync settings and ensure “Contacts” is checked
- Tap “Menu” > “Sync all”
Restore Media Files from a Windows Computer:
- Establish a USB connection between the HTC 10 evo and computer
- Enable “File Transfer (MTP)” / “Media device (MTP)” when prompted or from the “Notification” area
- Open the File Explorer on the computer and locate the media file backups on the PC
- Copy and transfer the files on the phone storage, preferably in the “Media” directory or the folder they originate from
- After the transfer is complete, eject the phone storage via system tray and safely disconnect the phone from the USB port
Restore Media Files form a Mac PC:
- Connect the HTC 10 evo to your computer via USB
- Turn on “File Transfer (MTP)” / “Media device (MTP)” when prompted or from the “Notification” area
- Open the File Finder on the Mac and use the Finder to locate the media file backups on the Mac storage
- Transfer the files on the phone storage, preferably in the “Media” directory or the folder(s) they originate from
- After the transfer is complete, eject the phone storage by dragging and dropping the device’s virtual drive from the desktop and into the “Trash can”
- You can now safely disconnect the phone from the USB port
› See More: HTC 10 evo: Restore App Data, Contacts and Media Files
- 11-25-2016, 03:18 PM #2Junior Member
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Re: HTC 10 evo: Restore App Data, Contacts and Media Files
Thanks for the guide, can you compile it?
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