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WARNING! Factory resetting your phone will remove all personal data stored on the internal memory, including applications, downloaded content, ringtones, contacts etc. Furthermore, all of your settings will be restored to factory values.
NOTE: Before proceeding, you can visit this thread to learn how you can back up & restore data on the ZTE ZMAX 2, as well as enabling / disabling Anti-Theft.
Factory Reset via Settings:
- Tap Apps on the home screen
- Go to Settings
- Scroll to Personal and tap Backup & reset
- Tap Factory data reset
- Enter your password / PIN / pattern if necessary
- Tap Reset phone and wait for the process to complete
- If necessary, reboot your phone at the prompt
Factory Reset via Recovery:
NOTE: In case you are unable to reset the phone via Settings as explained above, you might be able to reset it from the Recovery menu instead. To access the Recovery menu:
- Turn off the phone
- Press and hold Power
- After a couple of seconds, press and hold Volume Up as well
- When the Select Boot Mode prompt appears, release all hardware buttons
- Make sure that Recovery Mode is enabled and tap Volume Up to select
- Once the phone displays an Android robot along with a yellow triangle, press Volume Up and Power simultaneously
- You should now have access to the Recovery menu
- Press Volume down to navigate to and highlight Wipe data / factory reset
- Press Power to select the highlighted option and reset the phone
› See More: ZTE ZMAX 2: Factory Reset via Settings / Recovery
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