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Back Up Applications and Contacts:
- Tap Settings on the Start screen
- Go to Update & Security
- Tap Backup
- Tap the switch to enable Back up content from participating apps
NOTE: Contacts saved in the People app will be backed up
Back Up Media Files:
- Tap the OneDrive tile on the Start screen
- Tap the Menu icon in the upper-left corner
- Go to Settings and tap Camera upload
- Make sure the option is turned On
- If necessary, select the account you want to use for backing up media files
Factory Reset
WARNING! When you factory reset your phone, all data stored on the phones internal memory will be deleted, including downloaded content, ringtones, apps, contacts, media files etc. Furthermore, all settings will be restored to factory values.
NOTE: A factory reset will not affect data stored on the SD or SIM cards.
Reset via Settings:
- Tap the Settings tile on the Start screen
- Go to System and tap About
- Tap Reset your phone
- Optionally, choose to remove provisioned content from your workplace
- Tap Yes twice to confirm
- Enter your Microsoft Live accounts password to proceed and reset the phone
Reset via Hardware Keys:
NOTE: If you are unable to factory reset the phone using the method above (via Settings), you can try resetting it by performing a combination of button presses as follows:
- First, make sure the phone is turned off
- With the phone powered off, press and hold Power until the phone vibrates
- After releasing Power, quickly press and hold Volume Down
- When an exclamation mark appears on the screen, release Volume Down
- From this screen, perform the following button sequence:
- Volume Up
- Volume Down
- Power
- Volume Down
- Your phone should now start the reset process. Once done, it will restart automatically
› See More: Acer Liquid M330: Backup Data; Perform a Factory Reset
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