Clear App Cache / Data:

NOTE: If one of your apps doesn’t work as it should or takes up too much space, you might be able to fix this behavior by clearing the app’s cache or data.

WARNING! Clearing an app’s data will remove all personal information stored within the app, such as saved games, settings, credit card and login information, high scores, profiles etc. As such you should try fixing the problems by clearing the app’s cache.

  1. Open the apps drawer
  2. Launch “Settings”
  3. Swipe to “Phone” and tap “Apps”
  4. Access the “All” tab
  5. Select the desired application and tap “Clear cache”
  6. If necessary, tap “Clear data” > “OK”

Wipe the Phone’s Cache Partition:

NOTE: If your phone doesn’t work as it should and you’re considering master resetting it, then you might want to wipe its cache partition instead. This can have similar effects as a factory reset, without losing any personal data stored on the internal memory. To clear the cache partition:

  1. Turn off the phone
  2. Press and hold “Volume Down”
  3. Press and release “Power”
  4. Once the phone displays a black screen with red and blue lines of text, release “Volume down”
  5. From the aforementioned menu, press “Volume down” to navigate to and highlight “Reboot to bootloader”
  6. Press “Power” to select the highlighted option and reboot to bootloader
  7. From the bootloader menu, press “Volume down” repeatedly and highlight “Boot to Recovery Mode”
  8. Press “Power”
  9. From recovery, press “Volume down” and highlight “Wipe cache partition”
  10. Press “Power”
  11. Once the partition is cleared, “Reboot system now” should be highlighted
  12. Press “Power” to restart your phone

NOTE: In case wiping the cache didn’t solve the issues, you can visit this thread and learn how you can master reset the HTC Desire 728.

Reboot to Safe Mode and Remove an App:

NOTE: In case you have installed a third party app that causes problems and prevents you from removing it, you should be able to easily uninstall the app by rebooting the device in safe mode. In this mode, all third party apps are disabled.

  1. With the phone turned on, press and hold “Power”
  2. In the pop-up window, tap and hold “Power off”
  3. When prompted to “Reboot to safe mode”, tap “Restart”
  4. After the phone finishes restarting, you should see a “Safe Mode” message in the lower-left area of the screen
  5. To remove an application, first access “Settings”
  6. Scroll to “Phone” and tap “Apps”
  7. Swipe to “Downloaded” and select the desired application
  8. Tap “Uninstall” > “OK”
  9. To exit safe mode, press and hold “Power”, and then tap “Restart” to reboot your phone


› See More: HTC Desire 728: Clear App Cache / Data; Wipe Cache Partition; Reboot in Safe Mode