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Clear App Cache / Data:
NOTE: In case one of your apps doesnt work as intended, you might be able to fix this behavior by clearing the apps cache and / or data.
WARNING! Clearing an apps data will delete all of your personal information stored within the app, such as login and credit card details, profiles, saves, high scores etc. As such you should try clearing the cache first, before proceeding with clearing the data.
- Open the apps drawer
- Go to Settings
- Access the General tab
- Scroll to Phone Management and tap Apps
- Access the All tab
- Select the desired application
- Tap Clear cache. If necessary, tap Clear data > Yes
Reboot in Safe Mode and Remove an App:
NOTE: In case you have installed a third party app that causes issues and prevents you from removing it, you should be able to easily uninstall it by first rebooting your phone in Safe Mode. In this mode, all third party apps are disabled.
- Turn on the screen
- Press and hold Power
- From the options menu that appears, press and hold Power off
- At the Restart in Safe mode prompt, tap OK
- Wait for the phone to reboot, and a Safe Mode message should be displayed in the lower area of the home screen
- To remove an app in Safe Mode, first go to Settings
- Access General
- Tap Apps under Phone Management
- Swipe to Downloaded and select the desired application
- Tap Uninstall > OK
Wipe the Cache Partition:
NOTE: If your phone doesnt work as intended and youre considering factory resetting it, you should first try solving the issues by wiping the cache partition. This can have similar effects as a master reset, without losing any of your personal data stored on the internal memory.
- Open the apps drawer
- Go to Settings
- Tap Storage under Phone management
- Wait for the phone to finish calculating Cached data
- Tap Cached data > Yes to clear the cache
NOTE: If wiping the cache didn't help, you can visit this thread to learn how you can master reset the LG V10.
› See More: LG V10: Clear App Cache / Data; Reboot in Safe Mode; Wipe Cache Partition
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