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  1. #31
    amethyst0228
    amethyst0228 is offline
    Newbie

    Posts
    1

    Re: Rogers Retention Plans

    does anyone knows the latest number for this department?
    Cause the old one doesn't exist any more from OCT


    See More: Rogers Retention Plans




  2. #32
    vgurl
    vgurl is offline
    Newbie

    Posts
    1

    Re: Rogers Retention Plans

    I phoned Rogers yesterday and threatened to cancel unless they matched what their competitor was offering and here is what they offered me for $52.00 tax included.

    200mins daytime + 100 bonus
    Nights and weekends from 6pm
    Incoming Free
    250 text messages
    1 GB data
    Call ID
    VM

    Is this a good deal?



  3. #33
    oriveradel
    oriveradel is offline
    Newbie

    Posts
    2

    Re: Rogers Retention Plans

    Hello Everyone,

    I Called yesterday, I did n't have to lie and get demanding all I did was be honest and told the rep that I have been a long time Rogers customer and I wanted a better plan since the competitor had better. So I guess that's the keyword " Competive prices' and he transfered me, and the rep on retention was very nice, polite and very professional and "tailored "a cheaper plan for both cell phones.

    my plan will cost me now $55.00
    unlimites incoming calls, free calls within the rogers network, fido
    200 minutes, 1 GB data package, unlimited texting, voicemal and all the add ons

    my wife $65.00
    unlimited voice incoming outgoing since they noticed that the 700 min she had before was n't enough
    data package 500 MB everythin gelse same as above



  4. #34
    superninjagod
    superninjagod is offline
    Newbie

    Posts
    2

    Re: Rogers Retention Plans

    I recently had it out with the rogers customer retention guys again and he helped me out alot. I previous had a retention plan that had a lot of day minutes but when I got the Iphone 4 I added data. So my bills were in the $70's again.

    The problem with retention plans is that if they get audited by the finance department they can cancel your credits. So here is my new plan

    For $17
    Free 6pm and evening/wkend
    Free incoming
    Free Rogers 2 rogers and Fido
    My 5
    300 Day minutes
    100 LD

    For $10
    Voice Mail
    Call Display
    Call Waiting
    2500 Text

    6GB Data for $30
    Plus $10 off data

    The funny thing is, is that my previous credits from my old plan somehow made it onto my new plan so

    one is for -$5
    and the other for -$15

    before taxes my plan comes to $37 with data!!



  5. #35
    jbecker
    jbecker is offline
    Newbie

    Posts
    2

    Re: Rogers Retention Plans

    Could someone please provide the number to call for Retentions?

    Thanks in advance



  6. #36
    ekk20
    ekk20 is offline
    Newbie

    Posts
    1

    Re: Rogers Retention Plans

    is there a catch to all these retention plans you guys are getting? Any contracts involved?

    I was offered $35 unlimited local calling, $20 dollar for 1 gig data, $10 dollar value pack with a 3 year contract. I said I'll decide and call back.



  7. #37
    oriveradel
    oriveradel is offline
    Newbie

    Posts
    2

    Re: Rogers Retention Plans

    Quote Originally Posted by ekk20 View Post
    is there a catch to all these retention plans you guys are getting? Any contracts involved?

    I was offered $35 unlimited local calling, $20 dollar for 1 gig data, $10 dollar value pack with a 3 year contract. I said I'll decide and call back.
    Like any other plan changes; they renew your data contract or your voice contract.



  8. #38
    viper123
    viper123 is offline
    Newbie

    Posts
    1

    What I got from the Retention Department

    before i called for Four phones. all sony ericsons without data plans our bill was 440 dollars a month

    I did my research, read this forum and a few others. I am only 17 so i called got my dad to make me an authorized member, so that i could ripp them apart, nicely!


    I called SUPER nicely, told them i would like to cancel my phone. no all four for the entire family. I dont care about the cancellation fee i'm interested in cancelling

    asked what other network plan were you interested in. (i went into a store and picked up a telus brochure) always threaten ROGERS with telus. Then i told them the student plan.

    and they said they would match it.

    i called and this was the deal i got

    350 weekday minutes
    unlim even 6 and weekends
    unlim network calling
    unlimited incoming
    2500 out texts
    unlimited incoming texts
    call display
    voicemail
    1000 long distance minutes
    500 mb DATA plan

    for........

    54.93
    i couldnt believe it.

    Now we are all going in to get iphonse and blackberries and our bill will be LESS

    @ around 248 dollars a month!

    honestly you just have to tell them. you have been a valued customer and you are not happy with the prices of your bill etc.

    IT WAS awesome i'm so happy



  9. #39
    the_thomas
    the_thomas is offline
    Newbie

    Posts
    1

    Re: Rogers Retention Plans

    BlackBerry Unlimited Plan w/MY5 LD* 50.00
    Savings: Monthly Fee Discount -10.00
    100 Bonus minutes 0.00

    BlackBerry 500 MB Add-on 5.00
    6PM Early Eve. Calling Option 7.00
    Savings: Early Eve. Calling Credit -5.00
    Savings: Early Eve. Calling Credit -2.00
    1000 Anytime CDN LD Mins 10.00
    Savings: 1000 Anytime CDN LD Mins -10.00
    Value Pack 10.00
    Data Usage Bonus 0.00
    BlackBerry (BIS) Svc 500MB 0.00
    Gov't Regulatory Recovery Fee 2.43
    Call Forwarding/Transfer 3.00
    Savings: Call Forwarding/Transfer -3.00
    Savings: $5 Data Discount -5.00

    Total before taxes: $52.43

    so basically....
    1GB data free
    1000 long distance minutes free
    My 5 included
    early evenings and weekends at 6pm free
    not to mention the $45 i get off the first 4 months
    or the $50 mail in 1 time rebate
    2500 sent texts, unlimited recieving
    call display, voicemail

    i have a sick plan



  10. #40
    D.Dark
    D.Dark is offline
    Phone Maniac

    Cell Phone
    Samsung Wave S8500
    Carrier
    AT&T
    Posts
    605 - liked 27 times

    Re: Rogers Retention Plans

    Retention plans always go with your contract and will get tailored as per your needs.



  11. #41
    exterra
    exterra is offline
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    Posts
    1

    Re: Rogers Retention Plans

    Does anyone have the retentions new number. I've been a rogers customer for 20 years and got a decent plan but some of these plans are way better. thanks in advance



  12. #42
    bubble.tea
    bubble.tea is offline
    Father for Life

    Posts
    309 - liked 26 times

    Re: Rogers Retention Plans

    Hey Folks.

    Just droppin' in to say hello.

    You don't need the new Retention #. Just call *611, follow prompts thru to cancel services. Done Deal. Always ensure you're speaking to Retentions.



  13. #43
    KingAdil
    KingAdil is offline
    Newbie

    Posts
    2

    Re: Rogers Retention Plans

    Quote Originally Posted by superninjagod View Post
    I recently had it out with the rogers customer retention guys again and he helped me out alot. I previous had a retention plan that had a lot of day minutes but when I got the Iphone 4 I added data. So my bills were in the $70's again.

    The problem with retention plans is that if they get audited by the finance department they can cancel your credits. So here is my new plan

    For $17
    Free 6pm and evening/wkend
    Free incoming
    Free Rogers 2 rogers and Fido
    My 5
    300 Day minutes
    100 LD

    For $10
    Voice Mail
    Call Display
    Call Waiting
    2500 Text

    6GB Data for $30
    Plus $10 off data

    The funny thing is, is that my previous credits from my old plan somehow made it onto my new plan so

    one is for -$5
    and the other for -$15

    before taxes my plan comes to $37 with data!!
    can i get this offer now



  14. #44
    hjames
    hjames is offline
    Newbie

    Posts
    1

    Re: Rogers Retention Plans

    You had me semi interested until the end... how much does Roger's pay you to post this kind of crap?



  15. #45
    DARK_HOUSE
    DARK_HOUSE is offline
    Newbie

    Posts
    1

    Re: Rogers Retention Plans

    Hey i was with rogers fir like 6 years i didn't like the plan i get and every one i know had unlimited so i called rogers told them i wanna cancel and they give me



    Unlimited Voice calls any where in Canada or USA as long as your on a rogers network
    Unlimited international text
    voice mail
    call display
    6gb data

    $30 6gb
    $50 unlimited voice and text
    after tax and everything $92

    with my blackberry 9780
    its very hard to get this plan and not everyone can get my friend told me that just started to work for rogers



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