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Clearing App Cache / Data:
NOTE: If one of your third party apps doesnt work as it should, you can try fixing this behavior by clearing the applications cache or data.
WARNING! Clearing an apps data will delete all of your personal information stored within the app, including login information, settings, saved games, credit card information, profiles etc. To avoid losing this data, try fixing the problem by clearing the apps cache.
- Tap Apps on the home screen
- Access Settings
- Swipe to Device and tap Applications
- Tap Application manager
- Swipe to Downloaded or All
- Select the desired app and tap Clear cache
- If necessary, tap Clear data > OK
Reboot in Safe Mode to Remove an App:
NOTE: If one of your third party apps causes issues and prevents you from uninstalling it, you should be able to remove it from Safe Mode. In this mode all third party apps are disabled and whatever process was preventing the uninstall should no longer be an issue
- Turn off the smartphone
- Press and hold Power
- When the Samsung splash screen appears, release Power and immediately press and hold Volume down instead
- Keep the volume key pressed until the phone finishes rebooting. A Safe Mode label should be displayed in the lower-left area of the screen
- To remove an app in Safe Mode, tap Apps and go to Settings
- Swipe to Device and tap Applications
- Tap Application manager and swipe to the Downloaded screen
- Select the desired app and tap Uninstall two times to confirm
- To exit safe mode, press and hold Power and tap Restart
Wipe the Phones Cache Partition:
NOTE: Clearing the phones cache partition can have similar positive effects as a master reset, without losing any personal data stored on the internal memory. You can clear the phones cache if the device freezes, crashes, performs poorly, has too little free space etc.
- Turn off the smartphone
- Press and hold Volume Up, Home and Power at the same time
- When the phone powers up and displays Power, release all hardware buttons
- You should see an Android icon, and the Android System Recovery screen roughly 30 seconds later
- From the recovery menu, press Volume down to highlight Wipe cache partition
- Press Power to select the highlighted option
- Once the cache partition is wiped, Reboot system now should be highlighted
- Press Power to select the option and wait for your phone to reboot
NOTE: If wiping the cache partition did not help then you might want to visit this thread to learn how you can factory reset the Samsung Galaxy A8.
› See More: Samsung Galaxy A8: Clear App / Phone Cache & Reboot in Safe Mode
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