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WARNING! When you factory reset your device, all personal data on the internal memory will be deleted, including ringtones, media files, downloaded content, contacts, applications etc. In addition, all settings will be restored to factory values.
NOTE: Data located on the SIM and SD cards will not be affected. To learn how you can back up and restore data on the Samsung Galaxy On5 Pro, visit this thread.
Factory Reset via Settings:
- Open the apps drawer
- Launch Settings and scroll to Personal
- Tap Backup and reset
- Enable or disable Back up my data and Restore
- Tap Factory data reset > Reset device
- If your phone is protected by a password / PIN (lock screen), enter the security credentials to proceed
- Tap Continue > Delete all
Factory Reset via Recovery:
NOTE: If your phone freezes, crashes, or otherwise prevents you from resetting it from the settings menu, you can reset the device from the Android System Recovery menu. It can be accessed by performing a combination of button presses, as follows:
- First, turn off the phone if necessary
- Press and hold Power, Volume Up and Home at the same time
- At the Samsung logo, release Power
- When the Android logo appears, release Home and Volume Up
- Wait for the Android menu to appear (it may take 1-2 minutes)
- Once in the Recovery menu, navigate it using the volume keys
- Press volume down to highlight Wipe data / factory reset
- Press Power to select the highlighted option
- Press Volume down to highlight Yes delete all user data
- Press Power again
- Once the phone resets, Reboot system now should be highlighted
- Press Power one last time to confirm and restart your device
Check for OS Updates:
NOTE: Its recommended to check if new software updates are available for download after a factory reset. To check for updates:
- Open Settings
- Scroll to, and tap About device
- Check if a new update is available
- If applicable, follow the on-screen prompts to download and install the update(s)
› See More: Samsung Galaxy On5 Pro: Factory Reset via Settings / Recovery; Check for OS Updates
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