- 05-17-2016, 03:57 AM #1Newbie
- Posts
- 1
Hi all,
I have a samsung galaxy note 3, I've had it for a year now with no issues. Today it decided to close my apps and had a little hissy fit so I restarted it, it took about a good 5-10 minutes to turn on which I thought was odd seeing as it always starts quickly, when it finally turned on all I could see was a blank screen with only the notification tab at the top of the screen. I restarted again and again and it is still showing the same thing.
I contacted Samsung and went through the 'safe mode' startup and all that jazz but it wouldn't even bring up safe mode.
I took it in store where I bought it and they suggest sending it away but I may lose all my data which I really don't want to happen so I then took it to a phone repair store where the phone guy said he hadn't seen this issue before, he took apart the phone and looked under a microscope and said there was no water damage etc and this has left him stumped.
Has anyone experienced this before? Or know how I can save my data before sending the phone away? I tried to use a program called Smart Switch but it says the phone is locked so I cannot access anything using that. USB connection also brings up nothing, my pc picks up the phone but says there is nothing on it.
I can access S Finder in the notification menu and see that my data is still all on the device but it wont let me get into anything, if I click on an image and try to share it the screen goes blank again.
Pleassseeee help
› See More: Please help. Samsung galaxy note 3 major issue :(
Phones Discussed Above
More Samsung Galaxy Note topics | Samsung Forum | Reviews |
Similar Threads
- Samsung Galaxy
- Samsung
- Straight Talk
- Samsung
Xbanking
in Chit Chat