Enable Call Forwarding:

  1. Tap “Phone” on the home screen
  2. Tap “Menu” > “Settings”
  3. Access “Call forwarding” (NOTE: this option might not be available if it is unsupported by your carrier)
  4. Enter or select the contact / phone number you want to forward incoming calls to
  5. Tap “Enable” to confirm

Enable Conditional Call Forwarding:

  1. Tap “Phone” on the home screen
  2. Tap “Menu”
  3. Go to “Settings”
  4. Tap “Call forwarding”
  5. Select to forward incoming calls “When unreachable”, “When unanswered” or “When busy”
  6. Edit or enter the phone number you want to forward calls to
  7. Tap “Enable” / “Update”

Turn Off Call Forwarding:

  1. Open “Phone”
  2. Tap “Menu”
  3. Go to “Settings”
  4. Tap “Call forwarding”
  5. Choose the forwarding option you want to turn off
  6. Tap “Disable” to confirm

Block Incoming Calls:

  1. Launch “Contacts”
  2. Go to “All contacts”
  3. Select the phone number / contact you want to block
  4. Tap “Edit” > “Menu”
  5. Turn on “All calls to voicemail”

Unblock Calls:

  1. Open “Contacts” and access “All contacts”
  2. Select the contact you want to unblock
  3. Tap “Edit”
  4. Tap “Menu” and disable “All calls to voicemail”

Block Messages in Google Messenger:

  1. Open the apps drawer
  2. Launch “Messages”
  3. Select the message thread exchanged with the contact / phone number you want to block
  4. Tap “Menu” > “People & options”
  5. Tap “Block [phone number]” > “OK”

NOTE: The conversation thread and all future messages from the blocked number / contact will be added to archives. Furthermore, all future messages from the blocked contact will be archive and you will no longer receive notification alerts for these items.

Unblock Messages via Google Messenger:

  1. Launch “Messages”
  2. Tap “Menu”
  3. Go to “Archived”
  4. Select the conversation thread exchanged with the phone number / contact you want to unblock
  5. Tap “Menu” > “Unarcive”
  6. Tap “Menu”
  7. Go to “People & Options”
  8. Tap “Unblock [phone number]”



See More: Sony Xperia X Performance: Manage Call Forwarding; Block / Unblock Calls & Messages