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Old 08-06-2008, 03:29 AM   #1
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LG enV help.


I've recently purchased an LG enV through EBay, and have had it activated through Verizon Wireless. However, I'm still unable to send and recieve picture/mp3 messages. I've heard that there's a special online process that you have to go through to unlock it. Does anyone know what it is, and where to go to find it?


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Old 08-06-2008, 04:09 AM   #2
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Re: LG enV help.


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Originally Posted by dollybits View Post
I've recently purchased an LG enV through EBay, and have had it activated through Verizon Wireless. However, I'm still unable to send and recieve picture/mp3 messages. I've heard that there's a special online process that you have to go through to unlock it. Does anyone know what it is, and where to go to find it?
call them to add it to your account; they should walk yiou thru the set up.
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Old 08-06-2008, 09:56 PM   #3
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Re: LG enV help.


No, that's not my problem. It's already added to my account, but I'm unable to send or recieve multi-media messages. I've heard there was a special way to unlock the phone to be able to do those things.
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Old 08-06-2008, 10:32 PM   #4
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Re: LG enV help.


nope - sounds like you don't have picture messaging turned on with your account. has nothing to do with the phone.
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Old 08-07-2008, 06:04 PM   #5
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Re: LG enV help.


I would call technical support have check your account to see if your provisioned correctly for pic messaging. If you are and still having problems, probably do a soft reset (pull the battery out for 30 secs) and then call *228 OTA option 1 but most importantly, your account has to be provisioned correctly for pic messaging.
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