it's deffently your voyager.
the send button should light up just as brughtly as the clr and end keys.
take it into a verizon store, and they should replace it for you.
if you don't have a verizon store near by, call customer service (from your voyager call *611, or from any other phone call 1-800-922-0204). . .they should be willing to ship out a new phone for you.
it's nice if you do it by mail, because they pay for the shipping of the new phone, and they send a pre-paid shipping label for the messed up phone that you have to send back.
hope verizon resolves this without a fuss for you.
thnx.