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Old 07-15-2009, 10:04 PM #1
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Voyager screen messed up


Okay I have a Voyager and it is my second one and the first one was my fault I dropped it in some water but my replacement isn't the front screen flips upside down and it doesn't respond to touch either and some times when I open it the screen takes a couple of seconds to show meaning the screen be blank and I just don't want this phone anymore I want the LG Versa and I want to know will they let me exchange it for the Versa and will I have to pay considering the fact that I didn't do anything to this phone or will they make me settle for a ol' Voyager!! Plez leave suggestions



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Old 07-20-2009, 08:51 PM Rated Most Helpful Post - #2
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Re: Voyager screen messed up


Hi Kamie011,

You'll need to talk to Verizon about it. If you can convince them that your second LG Voyager has had problems since you got it, then they may be willing to replace it at no charge. However, they usually won't let you switch to another model (like the Versa) unless you pay for the new phone. This can still be a savings because you wouldn't have to pay the usual penalty for changing your phone before your contract is up. But again, you'll have to talk to Verizon (or whoever your service provider is).

Whenever you get a new or replacement phone, it is very important to test it thoroughly. If you wait for several months and then go to Verizon, they may not believe the phone has always been that way.

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Old 08-02-2009, 09:31 AM #3
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Re: Voyager screen messed up


Yeah, I would say it's important to test out the new phone completely, and right away. If it's too late, the great news is you can get some awesome phones for cheap right now. I saw the Ozone for $119 online for a one year contract, and I'm seriously contemplating that. If you want one like a LG Voyager, you can get the EnVy2 or whatever it is, but I'm over LG at the moment. Ready for a change!
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Old 08-14-2009, 10:23 PM #4
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Re: Voyager screen messed up


mine is too! it sucks cuz i cant talk to my gf and everything! HEAD MY WARNING! DONT BUY THIS PHONE! IT SUCKS! HORRIBLE BATTERY, SCREEN BLACKOUTS, BAD CAMERA, FREEZES ETC!
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