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  1. #1
    Newbie

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    I'm curious, if I want to restore my Voyager to factory settings, will this just erase all my contacts and pictures and info and stuff, or will it actually disconnect me from my plan/account? It says it will need to be reprogrammed if I do, does that mean that it will just be a brick with a monthly plan?


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  2. #2
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    Re: Restore phone to factory settings

    Hi Meork,

    You can erase all of the contacts, calender entries, photos, etc, with each program one at a time. The key is to use the Options menu of each program. The contacts and calendar both have an "Erase All" command in the Options menu. The photos require a two-step process: use the Mark All command, then erase them.

    But if you want to really restore your phone to the factory settings---for example if you want to sell it---then you can probably do it using the hidden Service menu in your Voyager. Take your phone to a Verizon store and they should be able to do it for you.

    Best regards, WiredNot
    tavenger5 likes this.



  3. #3
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    Re: Restore phone to factory settings

    If you use option 6 (restore phone) in security, you will then need to dial *228 and when prompted, press option 1 to have the phone reprogrammed.

    It does not mean you will have a bricked phone. You are in fact resetting everything on the phone but the numbers of hours the phone has been used back to like the day you/they took it out of the box.

    It's a nice option when you have downloaded a ton of stuff to your phone and you just want to start all over.
    WiredNot likes this.
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