ok i just got my envy and i had the esn changed verizon told me its in the system and that i need to program the phone manually....i already googled it but cant seem to find the instructions.....any help will be awesome...thanx in advance.
Welcome to CPF dudechewy.... I believe Verizon was trying to tell you to do *228 send (option 1) from your enV to complete the activation process. This will load the correct settings and PRL onto your handset for you.
Try this suggestion and let us know if it worked.
Bingo.
This is most commonly called "activating", not programming. Though the voice you hear when you run the activation will say, "Please wait while your phone is being programmed" and "Welcome to Verizon Over The Air Programming".
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LG VX9900 (enV)
BlackBerry 8130 Pearl