1. #1
    flammond_2010
    flammond_2010 is offline
    Newbie

    Posts
    3
    I got my Droid on new years and all is well until i lock my phone then go to unlock and all i get is a blank black screen that is back-lit, the buttons at the bottom are lit and respond to the lock button, i removed the battery and replaced, i pressed the power button and all i get is that blank black screen with the backlight on. any solutions? ( tried control-alt-delete but did not work)


    See More: Motorola Droid- SCREEN PROBLEMS




  2. #2
    aepple
    aepple is offline
    Phone Expert
    aepple's Avatar

    Cell Phone
    Apple iPhone 4 16GB Black
    Carrier
    Verizon Wireless
    Location
    NYC/NJ AREA
    Posts
    1,050 - liked 107 times
    Blog Entries
    94

    Re: Motorola Droid- SCREEN PROBLEMS

    At this point your saying.... you have power, but the phone fails to REBOOT.
    .http://cellphoneforums.net/blogs/aepple/
    .
    thee iPhone 6



  3. #3
    tavenger5
    tavenger5 is offline
    Mr Admin Guy
    tavenger5's Avatar

    Cell Phone
    Samsung Galaxy S4
    Carrier
    AT&T
    Location
    PA
    Posts
    11,189 - liked 1151 times
    Blog Entries
    8
    Follow tavenger5 On Twitter Add tavenger5 on Google+

    Re: Motorola Droid- SCREEN PROBLEMS

    aepple, it sounds like the phone is getting power, the screen just isn't coming back on after he unlocks it.

    You are pressing the unlock button on the top right of the phone, right? Is the screen closed all the way? Does it make a difference if it is open? Did it ever work correctly or stop working after you installed an app?
    John

    Please click LIKE to show if a post is helpful or not!



  4. #4
    aepple
    aepple is offline
    Phone Expert
    aepple's Avatar

    Cell Phone
    Apple iPhone 4 16GB Black
    Carrier
    Verizon Wireless
    Location
    NYC/NJ AREA
    Posts
    1,050 - liked 107 times
    Blog Entries
    94

    Re: Motorola Droid- SCREEN PROBLEMS

    You may have one of two possible problems... Bad App... or a software problem, either way i would take it to a √erizon store, or (FIRST) call tech support to walk you through trouble shooting steps... like starting the phone in SAFE MODE for diagnosis.

    They may have you do a PHONE RESET and/or re-format your SD-CARD.

    keep us posted...
    .http://cellphoneforums.net/blogs/aepple/
    .
    thee iPhone 6



  5. #5
    kurosawa79
    kurosawa79 is offline
    Newbie

    Posts
    1

    Re: Motorola Droid- SCREEN PROBLEMS

    hi everyone - i have more or less the same problem as the guy mentioned above.

    in my case i'd just put a new sim in the phone which seemed fine for about 30 mins. i tapped the screen lock and put it in my pocket....when i took it out again the screen wouldnt wake and all i had was the function keys lit up. so i thought the phone had froze...

    did a batt pull and when the phone switched on it was just the backlight...not even the function keys worked. i thought it was a SW prob so i tried to reflash it...managed to get into the engineering screen/bootloader (even without text on the screen as phone screen is still blank) but the moto firmware flasher recognised the phone.

    new flash, new software....still no go. turns on but only backlight. nothing else happens. have tried everything....anyone else having this problem?



  6. #6
    aepple
    aepple is offline
    Phone Expert
    aepple's Avatar

    Cell Phone
    Apple iPhone 4 16GB Black
    Carrier
    Verizon Wireless
    Location
    NYC/NJ AREA
    Posts
    1,050 - liked 107 times
    Blog Entries
    94

    Re: Motorola Droid- SCREEN PROBLEMS

    i think you reached the point where you have to exchange your phone for a new one, it could be defective software/phone problem, also, watch out for corrupt Apps. Let us know what happens.
    .http://cellphoneforums.net/blogs/aepple/
    .
    thee iPhone 6



  7. #7
    xjujux
    xjujux is offline
    Newbie

    Posts
    1

    Re: Motorola Droid- SCREEN PROBLEMS

    my phone does the same but when i press the unlock a few times it does work but i have to do it like 3 times i think im gonna go get a new one for sure cause ive beat up my phone alot soo it maybe time to use my insurance



  8. #8
    alexandrescs
    alexandrescs is offline
    Newbie

    Posts
    5

    Re: Droid-SCREEN PROBLEMS

    Text automatically translated from: Portuguese to: English
    do not know if I buy a droid or a Nokia with symbian



  9. #9
    KAdams
    KAdams is offline
    Newbie

    Cell Phone
    Motorola Droid
    Carrier
    Verizon Wireless
    Posts
    1

    Re: Motorola Droid- SCREEN PROBLEMS

    So I first got my droid in November 2009, it was stolen last month and about 3 weeks ago I got my replacement. This morning the screen wouldn't come up so I took it to verizon. They are sending me a new one that I am supposed to receive in 3 days, but in the mean time I can't make or receive calls or texts.



  10. #10
    droooooid
    droooooid is offline
    Newbie

    Posts
    1

    Re: Motorola Droid- SCREEN PROBLEMS

    Had the same problem, happens occasionally. however this time it seemed to happen for longer. i took out and put back in my sim card, and that seemed to work



  11. #11
    sammyjo
    sammyjo is offline
    Newbie

    Cell Phone
    Huawei Pillar
    Carrier
    Cricket
    Location
    Wichita, Kansas
    Posts
    0

    Re: Motorola Droid- SCREEN PROBLEMS

    Have same problem.. Its a flashed phone and it was my sisters.. But, we don't know what happened. Phone functions normal. It powers on, and you can touch the keys and the screen and it responds. It has noises to. She has texts so we always hear the noise for it. But the screen doesn't come on. Only the dim backlight is on.



  12. #12
    phoenix123
    phoenix123 is offline
    Newbie

    Posts
    0

    Re: Motorola Droid- SCREEN PROBLEMS

    i basically have the same problem with my HTC desire HD running android 4.2


    the backlight is clearly on, but the screen is black.
    I cant click on anything and unlike other problems above, it's not responding to anything, I've tried calling/testing it from other mobiles but to no avail
    I'd taken out my micro SD card and SIM card and it worked fine for a while. after putting the SD card back in it dies again so I thought it was because of something I had on my SD card.
    I removed the SD card again and it worked for a couple of seconds before going straight to black.

    looking above I don't think any of the solutions above have helped me



  13. #13
    avenue
    avenue is offline
    Super Moderator

    Posts
    1,015 - liked 45 times

    Re: Motorola Droid- SCREEN PROBLEMS

    Quote Originally Posted by phoenix123 View Post
    i basically have the same problem with my HTC desire HD running android 4.2


    the backlight is clearly on, but the screen is black.
    I cant click on anything and unlike other problems above, it's not responding to anything, I've tried calling/testing it from other mobiles but to no avail
    I'd taken out my micro SD card and SIM card and it worked fine for a while. after putting the SD card back in it dies again so I thought it was because of something I had on my SD card.
    I removed the SD card again and it worked for a couple of seconds before going straight to black.

    looking above I don't think any of the solutions above have helped me
    If possible, take out the SD card, and when it starts working try uninstalling the last few applications you have installed. That way, if one of those applications is causing a problem, it will be deleted.

    You can always try a factory reset, but it will erase everything on the phone and restore it so it is the way it was when you got it.



  • Similar Threads







  • Quick Reply Quick Reply

    If you are already a member, please login above.