You should try getting one entitled "
sim free". That means it already comes unlocked, and you can use it on whatever network you please. But even if you do settle for a locked one, it can under most circumstances be unlocked. But if your getting one from the same place you bought your current one, then in theory they should supply one with the same set up. Good luck, but before doing this, I reccomend looking at any reviews, or asking your friends if they had the same problem. If they did, then there's no need to send it back, unless you really want it louder.