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Old 04-05-2008, 12:51 PM   #1 (permalink)
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v3 mms,sms problem
I have a v3 unlocked purchased online. Cannot send text messages or picture messages. Is there a fix for this?
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Old 04-09-2008, 02:50 PM   #2 (permalink)
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Re: v3 mms,sms problem
Yes there is.... where exactly is your provider located?
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Old 04-09-2008, 06:14 PM   #3 (permalink)
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Re: v3 mms,sms problem
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Yes there is.... where exactly is your provider located?
My provider is I-wireless located in Iowa.
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Old 04-09-2008, 07:27 PM   #4 (permalink)
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Re: v3 mms,sms problem
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Originally Posted by gosie View Post
My provider is I-wireless located in Iowa.
Because you are using an unlocked device, you will need to configure the phone in order to allow for data and SMS to work properly.Two options that I see that you have available to resolve this issue are:

1) Contact your service providers tech support, and have them manually configure the settings for you. You could also check the I-wireless website, to see if they have a device configurator that will send the correct settings directly to your handset. https://www.iwirelesshome.com/

2) Send the configuration settings for Internet, MMS, and Video to your phone from Motorola's website: https://hellomoto.wdsglobal.com/site/phonefirst

Tony, or someone else might know of other ways, if the two that I posted here don't work for you....Good luck with your phone.
Last edited by Ellen : 04-09-2008 at 07:50 PM.
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Old 04-10-2008, 06:42 AM   #5 (permalink)
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Re: v3 mms,sms problem
I did try tech support before to no avail. I will try the other two. Thanks
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Old 04-10-2008, 08:40 AM   #6 (permalink)
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Re: v3 mms,sms problem
Quote:
Originally Posted by Ellen View Post
Because you are using an unlocked device, you will need to configure the phone in order to allow for data and SMS to work properly.Two options that I see that you have available to resolve this issue are:

1) Contact your service providers tech support, and have them manually configure the settings for you. You could also check the I-wireless website, to see if they have a device configurator that will send the correct settings directly to your handset. https://www.iwirelesshome.com/

2) Send the configuration settings for Internet, MMS, and Video to your phone from Motorola's website: https://hellomoto.wdsglobal.com/site/phonefirst

Tony, or someone else might know of other ways, if the two that I posted here don't work for you....Good luck with your phone.

Thanks for covering that Ellen...
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