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  1. #1
    gosie
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    I have a v3 unlocked purchased online. Cannot send text messages or picture messages. Is there a fix for this?


    See More: v3 mms,sms problem
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  2. #2
    Tony E!
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    Re: v3 mms,sms problem

    Yes there is.... where exactly is your provider located?

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  3. #3
    gosie
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    Re: v3 mms,sms problem

    Quote Originally Posted by Tony E! View Post
    Yes there is.... where exactly is your provider located?
    My provider is I-wireless located in Iowa.



  4. #4
    gosie
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    Re: v3 mms,sms problem

    I did try tech support before to no avail. I will try the other two. Thanks



  5. #5
    Tony E!
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    Re: v3 mms,sms problem

    Quote Originally Posted by Ellen View Post
    Because you are using an unlocked device, you will need to configure the phone in order to allow for data and SMS to work properly.Two options that I see that you have available to resolve this issue are:

    1) Contact your service providers tech support, and have them manually configure the settings for you. You could also check the I-wireless website, to see if they have a device configurator that will send the correct settings directly to your handset. https://www.iwirelesshome.com/

    2) Send the configuration settings for Internet, MMS, and Video to your phone from Motorola's website: https://hellomoto.wdsglobal.com/site/phonefirst

    Tony, or someone else might know of other ways, if the two that I posted here don't work for you....Good luck with your phone.

    Thanks for covering that Ellen...

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