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Old 07-02-2008, 09:47 PM   #1
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Text messaging not working


Hi, i need some help

i have a razr, and my service provider is ATT

and i cant send or recieve text messages...

im not sure how to fix it, i need your help

thanks

-Dillweed


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Old 07-03-2008, 07:50 AM   #2
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Re: Text messaging not working


Quote:
Originally Posted by dillweed62 View Post
Hi, i need some help

i have a razr, and my service provider is ATT

and i cant send or recieve text messages...

im not sure how to fix it, i need your help

thanks

-Dillweed
Hi there, did you check with AT&T CS to see if text messaging is correctly provisioned for on your account?

If it is then, could you provide some more details like is this a new phone? Have you had problems with text messaging before? What happens when you try to send a text message? etc.
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Old 07-03-2008, 07:58 AM   #3
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Re: Text messaging not working


moved to razr forum
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Old 07-03-2008, 11:03 AM   #4
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Re: Text messaging not working


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Originally Posted by charlyee View Post
Hi there, did you check with AT&T CS to see if text messaging is correctly provisioned for on your account?

If it is then, could you provide some more details like is this a new phone? Have you had problems with text messaging before? What happens when you try to send a text message? etc.

well, this is an old phone and the texting always worked before...

when i try to send a sms then it says it sent it, but the person never recieves the text.

when i send a multimedia message, then it has an error message pop up
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Old 07-03-2008, 11:07 AM   #5
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Re: Text messaging not working


Quote:
Originally Posted by dillweed62 View Post
well, this is an old phone and the texting always worked before...

when i try to send a sms then it says it sent it, but the person never recieves the text.

when i send a multimedia message, then it has an error message pop up
I would call customer service and ensure that nothing got inadvertently changed in the provisioning for you SMS & Data.

Does your Media-Net work?
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Old 07-03-2008, 01:30 PM   #6
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Re: Text messaging not working


no media net isnt working, but i dont ever use it.

i dont have a data plan, just unlimited family texting
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Old 07-03-2008, 01:41 PM   #7
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Re: Text messaging not working


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Originally Posted by dillweed62 View Post
no media net isnt working, but i dont ever use it.

i dont have a data plan, just unlimited family texting
I seriously think, AT&t some how messed up the provising for SMS on your account, believe me it does happen. Please call them first and verify that everything is good on your account.

PS, if your Media-Net is not working you will not be able to send MMS, you don't need to have a data plan but atleast a pay per use and a working one.
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Last edited by charlyee; 07-03-2008 at 01:45 PM.
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