not an issue at all - hope we can both find a resolution ; )
and am not sure what you mean by no data
but have you tried MPT??
Google it to find the free download
(MPT or Motorola Phone Tools)
the software actually does the work for you
from the PC - so no need to navigate through your phone screens
it is designed to back up or sync all of your contacts with something like Outlook of
Lotus Notes
BUT YOU DON'T HAVE TO
you can do a straight back-up
and it will download all of the contacts from your phone
it worked perfectly for me!
my only issue is why selective ringtones seem to be hiding somewhere...