Auto cleanup feature dosn't work.

Hi,

I recently switched to Motorola V3(T-Mobile) and have a few questions.

1. The phone doesn't let me store more than 30 text messages at the same time although it seems to have staggering 7MB of memory. I was told that it is because I need to tell the phone to store messages not in the SIM card. How do I do this ?

2. Auto cleanup doesn't work! As soon a s I get around 30 text messages on my cell phone, I receive a message that memory is full. I set it up to keep only 10 text messages but it has no affect...

I hope someone can help me
thank you in advance,
Pavel

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› See More: Auto cleanup feature dosn't work.

If I'm not mistaken, the auto-cleanup does nothing to erase recent messages, it is actually a function to remove messages that are old, I don't know now many days the phone considers "old" but I *think* my old moto would cleanup anything older than 7 days? Read your user manual or if you lost the original manual you can download it from motorola's website.

I read it rather thoroughly, there is nothing mentioned about auto cleanup at all...

Originally Posted by Pavel

I read it rather thoroughly, there is nothing mentioned about auto cleanup at all...

I apologize, after your reply I went to motorola.com and thoroughly searched your user manual with half a dozen different keywords and found absolutely no mention of it. However, my original answer still applies: the cleanup feature is to purge old messages that are so-many days old. I am guessing 5 or 7 days, it's been so long since I owned a moto I'm not sure.

well, auto cleanup is rather an option and not an action. It allowes you to chose

-time scope
-quantity scope

you can say "delete all messages that are 3 days old" or you can say
"keep at most 10 messages"

I assume (!) it will kick in only after it detects these rules do not apply, but it never works! I also suspect that it would work if the messages are stored inside the phone not on the card but I was not able to find how to swith the "store" option....

I just went back to motorola and did a search for my old user manual which was for an old v60i and it said on that model you could change the number of days for auto cleanup to wait before it would automatically cleanup old messages. This phone is several years out-of-date, but perhaps there is some similar setting under the cleanup menu that was overlooked? I'm sorry your user manual is no help, I have thoroughly searched it myself and no answer!

Oops, we posted the last 2 replies at the same time! I was going to say just sit tight and be patient for a while, I'm not the resident Motorola expert, but when Tony E! is around he is the man to ask! I'm sure he'll reply when he comes online and be able to answer this for both of us. Sorry I wasn't much help...

Pavel, you also have the option to set your "auto cleanup" through your "message menu"

go to your "message menu" press the "menu key" go to "message set up"

scroll down to "auto cleanup", from there you will have the choice to from 3-7 days old messages and the ability to set your custom settings.

Yeah, that's exactly what I did. But this feature is availabel separately for Inbox and Outbox. It works for Outbox but doesn't work for Inbox. I suspect that it is becasue the Inbox is stored in my SIM. I just neeed to let the cellphone know that I want my messages to be stored not on the SIM. Any suggestions ?

Pavel

I wouldn't call 7mb staggering.

you have to set the cleanup for each box I think.

p.s. It isn't instantaneous...so if you're testing it...nothing will happen. It happens at midnight



MESSAGES->OUTBOX SETUP->NONE/3DAYS/5DAYS/7DAYS/KEEP5/10/20/CUSTOM
MESSAGES ->MESSAGE SETUP (INBOX )->AUTO CLEANUP->SAME OPTIONS.

DUDE...this isn't like I'm revealing some hidden code? it's RIGHT THERE.

Doesn't work. I did everythign as I said. It works for outbox only. For the inbox it reaches ~ 30 messages and never deletes anything.


Pavel

Originally Posted by bubble.tea

p.s. It isn't instantaneous...so if you're testing it...nothing will happen.
It happens at midnight

She said it's not just going to do it, you have to set it following her instructions and wait. According to bubble.tea's directions, it will work at midnight. Are you sure you did everything right?

Since nobody's advice has worked for you so far, I am going to recommend that you should call Motorola yourself and ask them. I've had to call them before to ask questions and they are very nice and helpful.

call 1-866-BUY-MOTO(1-866-289-6686) and explain it to them. This is the sales hotline but they can give you a different number if they can't help.