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Old 08-31-2006, 12:38 PM   #1
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Cannot connect. Setup incomplete. (cingular, email msg)


I'm trying to send an email msg so I can email myself a pic I took, and it gives me this error when I send it off.

Come to think of it though, outside of the limited cingular web stuff, I've never been able to access any webpages at all...

Is this a phone issue? Cingular issue? Account issue?

What can I do about it?


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Old 08-31-2006, 07:04 PM   #2
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Re: Cannot connect. Setup incomplete. (cingular, email msg)


check out cingular support. They have all the setup info you need.
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Old 09-01-2006, 07:01 AM   #3
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Re: Cannot connect. Setup incomplete. (cingular, email msg)


I tried talking to them, and they said something about needing a cingular engineer or something....
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Old 09-01-2006, 07:41 AM   #4
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Re: Cannot connect. Setup incomplete. (cingular, email msg)


follow link below to cingular support

change the phone to your model

https://onlinecare.cingular.com/supp...device-support
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Old 09-01-2006, 08:54 AM   #5
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Re: Cannot connect. Setup incomplete. (cingular, email msg)


I've been to that page several times.. even looking past the fact that the setup has quite a few differences from the phone they have there to my phone, it still does not work.

I've had a cingular help person walk me through this stuff via web chat, still did not work. We went through it for 2 hours... that's when they told me to contact a cingular engineer..
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Old 09-05-2006, 07:07 AM   #6
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Re: Cannot connect. Setup incomplete. (cingular, email msg)


anyone else have this problem?
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Old 09-05-2006, 07:26 AM   #7
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Re: Cannot connect. Setup incomplete. (cingular, email msg)


It sounds to me like you need to go in person to a Cingular Store and tell them to flash your software. What phone do you have? Is it branded for Cingular or unlocked/debranded?
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Old 09-05-2006, 08:09 AM   #8
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Re: Cannot connect. Setup incomplete. (cingular, email msg)


As far as I know, it's branded... I bought this directly from a cingular representative.

Is there something on the phone I could access to give you a more accurate serial/version??
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Old 08-26-2007, 05:20 AM   #9
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Re: Cannot connect. Setup incomplete. (cingular, email msg)


To SETUP email.
Go to Messages > EMAIL MSGS

And..........

Check all the device e-mail settings:

ISP settings: GPRS
NOTE: Press Change to edit the GPRS settings.
Connection type: GPRS
APN address: wap.cingular
User name: WAP@CINGULARGPRS.COM (the username is case sensative).
Password: CINGULAR1(the password is case sensative).
DNS IP: 000.000.000.000
E-mail provider: User defined, example "Home"
Protocol: Select the appropriate protocol for the e-mail account being used, POP3 or IMAP4.
User ID: E-mail account user name (the username is case sensitive)
Password: E-mail account password (the password is case sensitive)
Sending host: cwmx.com
Sending port: 25
Receiving host: pop.yourisp.com for POP3 e-mail accounts. Common POP3 server names.
Receiving port: 110 for POP3 or 143 for IMAP4
Return address: username@yourisp.com
Name: This field should be left blank. If this field is populated the recipient will see the code of the letters i.e. Name entered as Nate will be displayed as bmF0ZQ==.
Cleanup: None
Save on server:Yes
Notification: On
Check new messages: Optional , recommended to set to "NO" to avoid incurring higher data charges.
Hide fields: Optional
Auto signature: Optional
Security: Press Change to access the additional settings.
Use SSL for sending: No
Use SSL for receiving: No
Warnings in background: Break connection
Size restriction: 10240

Press Back.
Test the setup by sending an e-mail.
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