Yes, the Moto V300 is out-of-warranty. I bought it used . I didn't want a brand-new phone because I am a klutz and always dropping stuff. I got the phone already scratched this way I can't blame myself for the scratches. It's my first phone and I am already "hooked" on cell phones as a result.The "Bars" are now OK. Could the problem have been that I was outside in the street standing near power lines? Could that have caused the malfunction? My friend standing next to me, also having T-Mobile service never lost his signal but he has a newer phone. Incidentally, my 3 year-old Sony Handycam has a similar problem. It works fine 99% of the time, then suddenly, for no reason, the autofocus goes out-of-whack and all videos are ruined. After shutting off power and re-starting, it works fine for days or weeks! Like phones, camcorders cost more to fix than purchasing a new model.