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  1. #1
    chrispy58
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    I have a RAZR V3m on a Verizon plan. I installed Motorola Phone Tools 4.0 on my computer, ran Live Update and installed the updates. When I connect my phone to my pc, there is no Multimedia Studio. How / can I use the Multimedia Studio software?


    See More: Problem with Motorola Phone Tools



  2. #2
    paulcman
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    Re: Problem with Motorola Phone Tools

    You can't.

    Had you searched the forums, you would have found about 30-40 posts about this very same issue.

    Long and short, Verizon disables OBEX, which is what MPT requires in order to connect your phone to your PC to transfer ringtones and wallpapers. You can sync yoru calendar and address book as much as you want, but you will not be able to use Multimedia Studio.

    Sorry.
    LG VX9900 (enV)
    BlackBerry 8130 Pearl



  3. #3
    vdaily89
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    Re: Problem with Motorola Phone Tools

    I just received a Motorola W385. I have Motorola Phone Tools v5. It won't connect at all. I get a message saying connection is bad. I don't care about ringtones/wallpapers, I just want to get my address book. Any ideas?
    Last edited by vdaily89; 08-20-2008 at 12:28 PM.



  4. #4
    vdaily89
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    Re: Problem with Motorola Phone Tools

    I d/l Synccell & it worked with my W385. Anyway to get the key?



  5. #5
    Chantal
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    Re: Problem with Motorola Phone Tools

    Hi
    Uninstall all Motorola Phone Tools
    reinstall Version 4
    Do cancel on this window:

    "Setup has found a previous version of Motorola Phone Tools in this folder:
    c`:Program Files\Motorola Phone Tools"

    And continue the install

    Have a good day



  6. #6
    ashok555
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    Re: Problem with Motorola Phone Tools

    hey guys,, I have problem with my Motorola W230 phone.. i hve installed Motorola phone tool software and connected the phone via USB.. the MPT is not detecting my cell phone... it says.. Mobile not detected

    Plzz help mee....



  7. #7
    zan23rd
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    Re: Problem with Motorola Phone Tools

    same problem here



  8. #8
    spikejones
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    Re: Problem with Motorola Phone Tools

    the best thing that anyone can do if they are on verizon or otherwise has issues using MPT is to follow what my signature says and look at the guides section.

    Guides -> Verizon Wireless -> Content Management

    this will give you some good knowledge of how to use FREE applications to get into the phone's file-system. Some firmwares have USB transfers disabled by default and this can be re-enabled through a seem edit. For that you should look at

    Guides -> Verizon Wireless -> Programming -> How to perform a Seem edit/Seem edit list


    the site may say "razr" but as long as the phone is a Motorola phone, all the applications *should* work. The only difference may be in application versions needed to properly connect. Drivers from motorola are all inclusive and do not need a specific one for each phone. Some folder locations for different things may be different between phones and firmwares as well, but its not hard to figure out what goes where when you look at it.

    Just be careful when using p2k commander not to delete stock files if you don't know what they do or if they are in use by something. doing that will break the phone!!
    click my username and then the link for my "homepage" to get some useful info on hacking the Razr.



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