I'm really stuck with this, and I hope somebody out there can help.

I transferred files from my old V220 to my new one, and I think I corrupted the software. It's hard to tell, because I didn't test the ringer with an incoming call before transferring files.

I can play all audio files, and the phone makes the standard beeps and boops of normal function (so I know the hardware works), but it will not play any audio file when there is an incoming call.

In the settings > audio menu, I've set the style to LOUD. When I attempt to select the LOUD DETAIL, I'm dropped back at the main settings menu. This happens with any audio detail (loud, soft, etc).

If I set the phone to vibrate, or vibe and ring, it will vibrate, but no audio ringtone will play.

Here is the s/w info:

flex: gsiv220mocin04na16d
sw: r365_g_0b.d2.2er

Any ideas? Thank you in advance.


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