Back Up Applications:

  1. Tap “Apps” on the home screen
  2. Go to “Settings
  3. Swipe to “Personal
  4. Tap “Backup & reset
  5. Check the “Back up my data” option to back up account data, Wi-Fi passwords, and other settings to Google’s servers
  6. Enable “Automatic restore” to restore data upon re-installing backed-up apps

NOTE: App data will be automatically restored once you sign in with your Google account for the first time after a factory reset.

Back Up Contacts:

  1. Access the phone’s “Settings” menu
  2. Tap “Accounts
  3. Select the account you want to store the contacts on (sync)
  4. Tap “Menu” > “Sync now

NOTE: Contacts will be automatically restored upon the next time you log in with the Google account used for the backup

Back Up media Files on a Windows Computer:

  1. Connect the Moto G (2015) to your computer via USB
  2. From the notification area, tap “Media sync (MTP)
  3. In the AutoPlay window on the computer, select to browse the phone’s files & folders
  4. Locate the media files you want to back up, copy them, and transfer them on your computer’s HDD
  5. After the transfer is done, eject the phone storage and safely disconnect the handset from the USB connector

Restore Media Files from a Windows PC:

  1. Establish a USB connection between the phone and PC
  2. Ensure “Media sync (MTP)” is enabled on the phone
  3. In the AutoPlay window select to browse the phone’s directories
  4. Open a second Explorer window and locate the backup file on your computer’s HDD
  5. Copy the files you want to restore, and transfer them back on your phone memory
  6. Once the transfer is complete, eject the phone storage and safely disconnect the device



See More: Motorola Moto G (2015): Back Up & Restore Personal Data