Issue with nextel web,

Hello, I have an issue with nextels web and I just signed up for nextel. Tech support could not do a damn thing for me and no one else at nextel could either. Here is my problem. When I click on somethings in the web, i get "empty". I click on business tools and instead it of loading things to click on, i get "empty". In the category email&im, it does the same thing for both. Also, my web portals is pratically empty. I only have 1 category in it, which is like mbn audio. Anyone have any idea whatsoever whats going on? Nextel has no clue. They have been very poor dealing with me and I am new customer who just signed up for 2 years! They have been rude with me actually. I have been hung up on many times while being transfered. Anyhow, does anyone know how I can fix this problem?

Thanks for the time everyone,

Happy Holidays,

Please provide me with a little more info. what phone do you have, what internet plan do you have and does anything on the web work.

hello,


I have the i730 T. I have the full service package for the web. Some things on the web work. Like i can click on websites and access sports, news..Also, ringers and downloads works.

Im having the same problem when i try to access my AIM. I called tech support enough times that they would just randomly hang up on me...lol. Why did they let me sign up for something that doesnt work....sigh. Anyone have a solution?

Edit: oh and same phone i730

I have the i860 and have the same problem with the email&IM, and the portals. I can acess the "web sites" tab. I have the full web package.

Yea i can access the websites tab also....but email&im is empty. Thinking about trying a service center around here...see if i can get some answers. Paying for something that is not working...is still in my head. lol

I can fix your AIM issue. Send me your Sub ID. if you do not know what this is it can be found under Nextel Home, then Nextel.com then Sub ID, I just need the numbers not the rest.

PM sent

Works....haha thx. Why is it so hard for Nextel Cust Care to do it? Without sending me through 3 different techs....

Can anyone help? NEXTEL service reps SUCK

I don't know if that is the offical way to do it but it work none the less.

going on 14 days now, and still, my problem is NOT fixed. To think, I have to put up with this for 2 years. Horrible tech support...yikess


I have no web portals, and no email and Im, as well as other things are not working. They say "empty" when i click on them.. And nextel has NO CLUE how to solve this. Atleast I am not the only one with the problem!

I just got off the phone with nextel serv. crap. They said that there was some kind of error and that everyone was getting the Email&IM for free which they weren't suppose to get it. They told me I could get that option for $5.00 more. I told them that I had the Unlimited Access plus Two-Way Messaging Premier. They were like well... you weren't suppose to get the Email&IM option, thats just 5 dollar extra I thought what I had came with everything... damn nextel