Wesbales now shows shipping info

lrhsjohn9 · 10-13-2005, 12:40 PM

Quote:

Originally Posted by mighty sc

they said 4 days before it ships no matter how you choose to have it shipped. You might find stores that have them but just wont sell them to you for an upgrade. We have 2 left and refuse upgrades all day. $$$ are in new activations and not upgrades so we would rather have one for a new customer.

ok can u tell me what this all means?

Dear JOHN SURRENCY,

The following Nextel items you requested are out of stock due to unexpected stock shortages:

Order Line Details
----------------------------------
Product Details: i930
Quantity: 1
Status: FULFILLMENT_HOLD
SKU: I930
Promotion Code:

We apologize for the delay and inconvenience. We will ship these item(s) immediately upon receipt.

You may track the status of your order by visiting our Web site (http://nextelonline.nextel.com/support/index.shtml) and entering your order number, ai-cpcc-31621806, in the box underneath "Order Status". e.g. xx-xxxx-123456

Please call 1-800-SPRINT-1 with any questions regarding your order.

You may contact us during the following business hours:

Monday through Friday 8 AM – 11 PM EST
Saturday 8 AM – 9 PM EST
Sunday 11 AM – 7 PM EST

We apologize for the inconvenience and thank you for choosing Nextel products from Sprint, your one stop choice for all your wireless product and service needs.

Regards,
Sprint Websales

Risadd07 · 10-13-2005, 01:09 PM

got the same thing and everytime i call i can never get through to anyone

djs2740 · 10-13-2005, 02:12 PM

It means your screwed just like everyone else. I ordered mine the morning it came out and I am still on backorder. Can't get anyone to give me a straight answer. Happy waiting.

djs2740 · 10-13-2005, 02:52 PM

Happened to check the website....the i930 is GONE. Probably not a good sign for those of us waiting for the phone. It was on the site this morning but gone as of 4:30 today. Who knows at this point.

Risadd07 · 10-13-2005, 02:59 PM

Naw that just means that they dont want more people to order it they dont have any as it is so they dont need more orders to keep coming in

lrhsjohn9 · 10-13-2005, 03:39 PM

Quote:

Originally Posted by Risadd07

Naw that just means that they dont want more people to order it they dont have any as it is so they dont need more orders to keep coming in

i am pretty sure this is a disappointing phone so my order will become canceled becuase this is very unacceptable of a huge corporation

mighty sc · 10-13-2005, 04:23 PM

Yes, they don't want us to huard them up i guess.

djs2740 · 10-13-2005, 07:25 PM

Dear,
Thank you for contacting the Sprint together with Nextel Telesales/Websales Sales Support Desk.

We are sorry that the requested item is currently on backorder because of the unexpected sales. Our supplier is rushing orders and expects to ship the new stocks to our warehouse by the end of this week. To check the status of your item online, kindly go to the following link in our website: http://nextel.com/support/index.shtml. Enter your order number in lower case letters and with dashes. Click "Go". We apologize for any inconvenience this has caused.

Please do not hesitate to contact us again. For immediate assistance, you could choose to call our Telesales Support at 1-866-789-8292. Thank you for choosing Sprint Together With Nextel.

Regards,
Kelly Buckingham
Sprint Together with Nextel

Panache · 10-14-2005, 05:08 AM

Quote:

Originally Posted by djs2740

Dear,
Thank you for contacting the Sprint together with Nextel Telesales/Websales Sales Support Desk.

We are sorry that the requested item is currently on backorder because of the unexpected sales. Our supplier is rushing orders and expects to ship the new stocks to our warehouse by the end of this week. To check the status of your item online, kindly go to the following link in our website: http://nextel.com/support/index.shtml. Enter your order number in lower case letters and with dashes. Click "Go". We apologize for any inconvenience this has caused.

Please do not hesitate to contact us again. For immediate assistance, you could choose to call our Telesales Support at 1-866-789-8292. Thank you for choosing Sprint Together With Nextel.

Regards,
Kelly Buckingham
Sprint Together with Nextel

Unexpected sales? They knew we all have been on pins and needles about this phone since the latter parts of '03. To me, it has something to do with Sprint and their unexpected BS. My sister has Sprint and oneday she accidently paid her bill 0.02 short and they still cut her service.
I do have one question. I had my i930 charged to my account. Do i actually have to pay for it next billing cycle even if the phone is still on back order? I kinda wanna cancel my order and just lay with my i860. Oh well, Just had a vent a tad

~p~

Panache · 10-14-2005, 09:47 AM

Ok is it just me or did the i930 just vanished from the face of this planet? My order track link keeps saying that my item is still on back order. I understand why Sprint took the phone off the site but why isnt it even on Motorola's site? I can't even find any updated news of anything; most recent news stops around 10-3-05. Everyone initially said Tuesday or Wednesday and now Firday is here and no one knows jack. I'm starting to think Motorola only made and shipped about 500 units with bugs just to get the public to shut up. Hell Its been well over a year, just keep your phone, add the 1.3MP camera, bluetooth it and have it out around SuperBowl.

Risadd07 · 10-14-2005, 01:35 PM

when icalled customer care yesterday the lady told me the she didnt know when the phone would be back in but she said because of the delay they could take off the shipping and handiling..........which is $12........wow

Panache · 10-14-2005, 03:09 PM

Quote:

Originally Posted by Risadd07

when icalled customer care yesterday the lady told me the she didnt know when the phone would be back in but she said because of the delay they could take off the shipping and handiling..........which is $12........wow

Cool, thats a whole $12 I can spend on my wife a Christmas gift when the phone gets here in December!

djs2740 · 10-14-2005, 08:04 PM

C'mon somebody has to know somebody who works for Sprint/Nextel or Motorola who has an inside scoop. You mean there are no brothers sisters uncles cousins girlfriends friend that somebody once knew????

Joking but it always seems that way. I am just suprised nobody has heard anything from anyone. Just my daily vent. I am still pissed.

ChiefEd · 10-15-2005, 10:21 AM

At 0100 this morning the page showed my i930 still backordered. At 0930 this morning it has FedEx shipping info with a Monday b4 1500. I am shocked!

I guess I can't call customer support and ***** today - well, maybe just a little!! Good luck, boys and girls!

mighty sc · 10-15-2005, 10:24 AM

I do and i said dealers and stores will not have them this month but we were told to submit the order via vad which is where the warehouse direct ships it to the customer. 3 to 4 days for back order to the customers before it ships.