- 10-28-2006, 06:51 PM #1Newbie
Phone - 6340i - unlocked
Carrier - Cingular GSM w/ GAIT
Phone has worked fine for years. I made a call at 2pm and then could not make one at 3pm.... I looked at the screen and a message appeared " NO SERVICE". I went to power cycle the phone but it would not turn off in the normal manner. I pulled the battery and put it back in , powered it up... battery strength 100%, and zero SIGNAL strength bars. Dialed "611" for Cingular support - no dial tone or clicks... then the message "Error in System Connection"..
I accessed Net Monitor and ALL values for the carrier are missing - yup, everything
Also, all data for phone ownership missing. The SIM still has my phone book info though..
*#0000# provides the following data :
Build date 10-01-03
*#06# will present the IMEI and ESN...
ALL netmonitor screens are devoid of carrier-related data.
*#7780# for reset, initiates call attempt labeled "requesting", it fails of course with a 'No Service" message. Most other codes either do the same or freeze up the phone ( *#786# - Diagnostics, *#639# number reset,etc..all fail)
Some Netmonitor screen info -
01-01 Information on the serving cell
ERR -0 xxx
x xx x xxxx
0 0 0
01-02 More Information on the serving cell
NO 1 R B0
xxx xx xxx
M (box with hash through it) xx xx
01-03 Information on the serving cell, 1st and 2nd neighbour
ERR 0 -0 0
01-04 and 05 (Information on the 3rd, 4th and 5th neighbour
and Information on the 6th, 7th and 8th neighbour)
all fields filled with xxxxx's
01-06 Network selection display
01-07 System information bist for the serving cell
E A M C 1 BR
1 0 0 0 0 01
EC 2Ter MB 0
1 0 0
01-08 Paging repeat period, TMSI, Periodic Location Update, AFC and AGC
T321: 0/ 0
PRP : 2
01-09 Network parameters
CM : ERR
01-10 Ciphering, hopping, DTX status and IMSI
CIPHER : OFF
01-11 Uplink DTX switching display
DTX (DEF) : ON
DTX (BS) : MAY
I can provide additional screen data if needed.
Cingular CSR’s were absolutely trumped as expected . Message to Nokia may not be processed for many days, if ever.
I figure I'll need to buy an Mbus cable and reflash the FW along with all the core SSN and Carrier data.
A bigger issue is finding the FW (v.8.06.1, or at least v8.05.1)..
Any help on FW would be greatly appreciated via PM or direct email.
So, that about it - any ideas?
› See More: Nokia 6340i GAIT phone crash - All carrier data lost
Last edited by z89101; 10-29-2006 at 12:13 PM.