Noob Help N73 Problem

Hi All,
I'm a noob to this forum group . I was wondering if anyother N73 owners are experiencing the same glich that my N73 has. I bought the phone back in march and for a week the phone worked great and was impressed at the features it had. Then one day the phone rings, I answer it but caller cannot hear my voice. I take it back to the shop and I get a new one. Having had the replacement phone for approx 5 weeks and it has developed the same problem . Has anyone else had the same problem? I've tried to update firmware via pc suite but it seems there is no fimware update ( the program wont detect my N73, as it did my 6131.). My version is 3.0638.0.0.1 30-10-2006 RM-133 nokia n73(46.01). The providers help center has suggested I restore original fac settings however this doesnt seem to rectify the problem! Seems I should of bought the K800i that my girlfriend has and swears by and more importantly hasnt had any gliches.

Any help or suggestions would be greatly appreciated.

Many thanks

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