Thanks, first decent response I've gotten on this (after various "stupid newbie" type insults on other forums). Per the above reply, no the phone hasn't been in my pocket when this happens...it occurs when the phone is sitting undisturbed on the desk, nightstand, etc. That is, when I am nowhere near it and no one else is.
Now...this virus...would that occur when I have not ever tried to go online with it? And a new problem came up yesterday (with the replacement of the first phone) where all of a sudden, there is no audio at all (yes, the volume is all the way up to 10). It works fine when I use my Bluetooth, but not at all when I turn off the BT and try to use it normally. It makes all its other cutesy noises, but no audio in my ear and I don't believe my caller hears me.
Bottom line is, after 30 min. with tech support on the phone, I am now getting a THIRD one, only this time having to pay the $10 for shipping after getting the second one within 14 days by just going to the local store.
Ideas? Virus? If so, how do I avoid it in the future? Thanks!