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Old 06-23-2009, 04:05 PM #1
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A LOT of trouble with new Treo Pro...


Hows everyone today!?

Well.. Before I start ranting I want to inform yous that this is my third Palm Treo Pro so far in 3 months.... Going on the fourth.....

I purchased the Treo pro upon release ( I would say late february.) I was upgrading from a Palm Centro (great phone, loved it.). The first week was amazing with this phone, it does EVERYTHING I need it to do, GPS, email, messaging, schedualing... everything awesome..

The first week went by and all of a sudden when ever I would recieve text messages the phone would lock up and freeze on the standby screen (where the time and date is displayed) and I would have to wait until the phone un locked itself for me to view the message (this would take about 2 minutes). Okay... I said whatever because it rarely did it. After that, the main buttons stopped working and I was forced to use the touch screen. This would also subside after a couple minutes. Thats when it started really locking up and freezing. Upon recieving a message the phone would lock up and I would get a white screen with lines running through it, again with about 2 minutes it would un lock itself. Now this started to happen more and more frequently. The ringer wouldnt shut off when I viewed a new message, I would have to switch over to vibrate then back to noise to stop it. So I call up sprint and they replace my phone with a brand new one... Then I get the same problems with the second phone, and now the third.......

Great phone, I love it to death with its stylish sleek look. the qwerty keyboard is awesome to use and the phone does everything! I just wish it would work 110%.....

What I'm wondering is if anyone else has had these issues on their treo pro? Because I'm getting fed up with this non sence.


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Old 06-25-2009, 11:42 AM #2
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Re: A LOT of trouble with new Treo Pro...


I guess no one else has had the same problems I have encountered. Oh well, I'm going to call up sprint and let them know all this trouble I'm having and tell them to replace it with the Palm Pre. I'll check out how the Pre works compaired to the Treo Pro.
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Old 06-25-2009, 03:47 PM #3
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Re: A LOT of trouble with new Treo Pro...


yea i had alot of my pro buddies ditch that phone.. too many problems and it freezes... oh well! new phone!
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Old 06-27-2009, 09:09 AM #4
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Re: A LOT of trouble with new Treo Pro...


if you have any problems, you can reload firm ware, it shall ok
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Old 06-29-2009, 11:47 AM #5
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Re: A LOT of trouble with new Treo Pro...


Quote:
Originally Posted by nmhuyen View Post
if you have any problems, you can reload firm ware, it shall ok
What does this mean? How can I reload firm ware? it shall ok, what?
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Old 06-29-2009, 09:09 PM #6
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Re: A LOT of trouble with new Treo Pro...


yea i had alot of my pro buddies ditch that phone.. too many problems and it freezes... oh well! new phone!
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Old 07-08-2009, 06:47 AM #7
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Re: A LOT of trouble with new Treo Pro...


YES! My cousin and I both have the Sprint Treo Pro and we both are having the same problems you are! There is something wrong with the messaging on the Treo pro that causes it to slow to a crawl. It also seems to affect the email.

I hard reset last week and everything seemed fine again until this morning when it happened again. I'm paying for the insurance so I'm going to see about a replacement (hopefully they'll let me get another phone since it seems that this phone is defective!)
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