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- 03-07-2006, 03:53 PM #1Junior Member
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I received one of the letters. They have a special department for this situation. They're not doing anything to help people. Although they say it doesnt violate the contract (for them to cancel), I told them that if they suddenly upped their rates I couldn't call them and say it's too expensive and just get out of my contract, so why should I be forced out of my contract because of this?
Here's their special phone number directly to them. PLEASE call them and start complaining. I want them to retract this horrible idea. They said they just started sending out letters in Feb!
866.704.0177 M-F 7a-7pm EST
Lemme know what you hear!
edit: click HERE for a link to raunie's letter from cingular - n1ckel5
› See More: CALL Cingular about this roaming issue (special number)Last edited by n1ckel5; 03-07-2006 at 04:08 PM.
- 03-09-2006, 03:12 AM #2
How exactly are you having roaming charges if Cingular GSM cannot roam?
- 03-09-2006, 08:10 AM #3Originally Posted by Binx75075
i'm hearing that this is embedded somewhere in the contract we (users) sign at activation, but haven't confirmed it yet.
- 03-09-2006, 12:48 PM #4Junior Member
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- 12
Yes, they say it's in the contract specifically that we cannot roam more than 50% of the time. They told me I signed that contract. In fact I did not sign anything because I called in and had them ship my phone to me. Even the automated system they make you listen to in order to confirm that you agree didn't say anything about it.
They did agreed to send me the code to unlock my phone. However if I choose to stay on Cingular I can never roam again in order to 'control how much I roam' so it appears Cingular doesn't actually mean you can use "more bars everywhere".
- 03-09-2006, 12:55 PM #5My Word Is Bond!
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- 54 - liked 2 times
Originally Posted by raunie
Has anybody noticed the more recent Cingular commercials... "More bars in more places...that's our goal""Evil will always triumph because good is dumb."
- 03-09-2006, 01:32 PM #6Originally Posted by Lord Vader
i'm pretty familiar with this, working for a food ingredient company. talk about creative wording with your nutrient label claims.....
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