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Back Up App Data:
- Tap Apps on the home screen
- Open Settings
- Swipe to User and Backup and tap Backup and reset
- To proceed, you need to be signed in with a Google account. If necessary, tap Backup account > Add account and follow the on-screen prompts
- Enable the Back up my data and Backup account check boxes
Back Up Contacts on a Samsung or Google Account:
- Open Contacts
- Tap Menu > Merge accounts
- Select either Google or Samsung account
- Sign in with your account if necessary, and tap OK to confirm
Back up Contacts on the SD card:
- Make sure the SD card is installed on your smartphone
- Tap Apps on the home screen
- Go to Settings
- Swipe to Applications and tap Contacts
- Tap Contacts to display > All contacts
- Tap Import / Export > Export to SD card
- Review the name of the backup file for future use and tap OK
Back Up Media Files
On the SD Card:
- Tap Apps on the home screen
- Open My Files
- Swipe to Local Storage and tap Device storage
- Tap Menu > Select
- Locate the media files / folders you want to back up and mark the check boxes associated with them
- Tap Menu > Copy > SD Card
- Navigate to the desired backup folder and tap Paste here
On a Windows Computer:
- Connect the phone to your computer via USB
- Swipe the Status bar down
- Tap Connected as a media device and enable Media device (MTP)
- In the AutoPlay window on the computer, click Open device to view files
- Navigate to the desired files
- Copy and transfer the files in the desired backup location on your computer
- Once the transfer is done, eject the phone storage from the system tray and safely disconnect it from the USB
On a Mac Computer:
NOTE: Skip the first 3 steps of Kies is already installed on the Mac.
- Open the Internet browser on your Mac and visit Kies Support
- Click Kies 3 for Mac
- Follow the on-screen prompts to download and install Kies on the computer
- Connect the S5 Neo to your Mac via USB
- If necessary, swipe the Status bar down and tap Connected as a media device > enable Media device (MTP)
- Open Kies on the computer
- Click the Back up / restore tab inside Kies
- Click the Backup tab
- Check the boxes next to Music and Photo and click Backup
- Once done, drag the phones virtual drive to the trash can and safely disconnect the device from the Mac
› See More: Samsung Galaxy S5 Neo: Back Up Data
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