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Clear App Cache / Data:
NOTE: If one of your apps doesnt work properly (crashes, freezes, wont start), you might be able to fix this behavior by clearing the apps cache / data.
WARNING! When you clear an applications data, all personal information stored within the app will be lost, including login and credit card information, profiles, saved games, settings etc. To avoid losing data you can start by clearing the apps cache.
- Open the apps drawer and go to Settings
- Swipe to Applications
- Tap Application manager
- Swipe to All or Downloaded
- Select the desired application
- Tap Clear cache
- If clearing the cache did not help, proceed to Clear data and tap OK
Wipe the Phones Cache Partition:
NOTE: If your phone doesnt work as intended and you are planning to master reset it, you might be able to fix whatever issues youre experiencing by clearing the phones cache partition instead. This can have similar effects as a factory reset without losing personal data. To wipe the cache:
- Turn off the smartphone
- Press and hold Volume Up, Power and Home at the same time
- After the phone vibrates, release the Home and Power keys
- At the Android System Recovery screen, release all hardware buttons
- From the recovery menu use the volume buttons to navigate to and highlight Wipe cache partition
- Press Power to select the highlighted option
- Once the cache partition is wiped, Reboot system now should be highlighted
- Press Power and wait for the terminal to reboot
NOTE: In case wiping the cache partition didnt help and you are considering factory resetting the phone, you can visit this thread for a full guide on how to do so.
Reboot in Safe Mode to Remove an App:
NOTE: In case one of your third party applications is causing issues on your phone and prevents you from removing it, you can reboot your device in Safe Mode and uninstall it afterwards. In safe mode, all third party apps are disabled.
- Turn off the phone
- Press and hold Power
- At the Samsung splash screen, release the Power button and immediately press and hold Volume Down instead
- Keep holding the volume key pressed until the phone finishes restarting
- A Safe mode label should be visible in the lower-left corner of the screen
- To remove an app, fist go to Settings
- Then swipe to Applications
- Tap Application manager and access the Downloaded screen
- Select the desired app
- Tap Uninstall > OK
- To exit safe mode, simply press and hold Power and tap Restart
› See More: Samsung Galaxy S5 Neo: Clear App Cache / Data; Wipe Cache Partition; Reboot in Safe Mode
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