- 07-15-2012, 08:23 AM #1Newbie
My blackberry torch 9800 suddenly power downs. The LED's still blinking but I cannot open it. Nothing appears on the screen. I don't know the real problem is. I tried to connect it on my computer, and the computer detects the phone. I tried to update it, but when initialization begun, it's stuck. The computer can't find the device anymore.
What is my phone's problem? How can I fix it?
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- 07-15-2012, 10:28 AM #2Mr Admin Guy
Re: SOS! Blackberry power downs :(
The first thing I would try is a new battery. It sounds like the current one isn't charged, or the contacts from the battery to the phone are not connecting. There could also be a failure in the charging/usb port on the phone preventing it from charging.John
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