If anyone is please with their cell phone carrier or cell phone plan, could you please tell me.

I had a contract with Rogers Wireless starting in September (2010). Unfortunately, a third-party retail sales rep lied to me about the true monthly cost. By the time I realized this, the 15 grace period had ended. When I contacted Rogers to cancel my contract, they insisted that I must pay the $400 termination fee. : (

I tried to resolve the matter with Jennifer N. Jones from the Office of the President. She unconcerned about a sales rep lying to a customer. Having established that it was third-party sales rep, she informed that I had to deal them.

I offered to send her bills from my previous cell phone company to prove that I was paying more on the Rogers plan, but Ms. Jones was not interested.

Actually, this not entirely correct. I recently emailed her to confirm the details. In the email I also mentioned that I had been contacted by a national news show that does consumers issues. Oddly, now Ms. Jones sounds concerned.

Pardon my digression. Please, if anyone has cell phone carrier or cell phone plan that they are happy with, I would be greatful.

Thanks in advance,
RBRW

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