Clear App Cache / Data:

NOTE: In case one of your apps doesn’t work as intended or takes up too much storage inexplicably, you can try fixing this behavior by clearing the application’s cache and / data.

WARNING! When you clear an app’s data, all the personal information stored within the app will be deleted. This includes credit card and login information, saved games, profiles, high scores etc. To avoid losing personal data, clear ONLY the app’s cache.

  1. Open the apps drawer
  2. Launch “Settings”
  3. Tap “Applications”
  4. Optionally, tap “Menu” > “Show system apps”
  5. Select the desired app
  6. Tap “Storage”
  7. Tap “Clear cache”
  8. If necessary, tap “Clear data” > “OK” (read WARNING above)

Clear the Cache Partition:

NOTE: If your phone crashes, freezes, runs slow, or runs out of storage inexplicably, you can try fixing these problems by wiping the phone’s cache partition. This can yield similar results to a factory reset, without losing any personal data in the process.

  1. Turn off the phone
  2. Press and hold “Volume Up”, “Home” and “Power” at the same time
  3. At the “Samsung” / “Android” logo, release all buttons and wait for the Android System Recovery menu to appear
  4. Press “Volume down” repeatedly to navigate the Recovery menu and highlight “wipe cache partition”
  5. Press “Power” to select the option
  6. Press “Volume down” to highlight “Yes”
  7. Press “Power” to confirm
  8. After the cache partition is cleared, “Reboot system now” should be highlighted
  9. Press “Power” to restart your phone

NOTE: If clearing the cache partition didn’t help, you can visit this thread for instructions on how you can, instead, factory reset the Samsung Galaxy Note 7.

Reboot to Safe Mode and Remove an App:

NOTE: In case you have installed a third party application that causes issues and prevents you from uninstalling it from the phone, you should be able to easily dispose of the app by first rebooting your phone into Safe Mode, and uninstalling the app from there. To enter Safe Mode:

  1. First turn off the phone
  2. Next, press and hold “Power”
  3. When the “Samsung” logo appears, release “Power” and immediately press and hold “Volume down” instead
  4. Keep holding Volume Down until the phone finishes rebooting
  5. Once the phone reboots, it should display a “Safe Mode” logo in the lower-left corner of the screen
  6. To remove an app, first go to “Settings”
  7. Then, tap “Applications”
  8. Select the desired app and tap “Uninstall”
  9. Tap “Uninstall” again to confirm
  10. To exit Safe Mode, press and hold “Power”, then tap “Restart” to reboot your phone as you normally would


› See More: Samsung Galaxy Note 7: Clear App Cache / Data; Wipe the Cache Partition; Reboot to Safe Mode