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    blakbarbie
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    My mother has a samsung showcase galaxy & to make a long story short, she is computer & phone iliterate!! Lol! Anyway, she doesn't remember what her lock code is & the way she works, she never has time to take the phone to her provider. What can she do to reset it or unlock it?


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    tavenger5
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    Re: samsung showcase lock code forgotten

    You may have to do a hard reset, but you'll lose all data. Try this:

    • Hold down the power button and the volume up/down buttons at the same time
    • When the samsung logo appears release only the power button
    • The recovery screen should come up - use the volume down key to highlight wipe data/factory reset. Use the home button to select it
    • Use volume up to confirm and select with home button
    • Everything will erased including the password!
    John

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