- 06-24-2012, 10:10 AM #1Newbie
Hello I bought a samsung i9220 but when I turn it on, the screen touch doesn't work. is I have to change the OS (android) or change the screen?.
thank you a lot
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- 06-24-2012, 04:32 PM #2Super Moderator
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Re: samsung i9220
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It's most likely not the Android operating system. That sounds like it is hardware wise, such as the touchscreen itself. If there is a physical key, such as a menu button, does that bring up a menu? Do you see the time changing, or is it completely frozen? If it's completely frozen, I'd suggest a factory reset. If it is responding from touching physical keys, and if the date and time is changing, it's most likely the touchscreen. You can purchase a new phone, take it to a repair center, or replace it yourself (if you'd like).