Samsung C414 Battery depletes very quickly

Originally Posted by SmithLang

So,how does it work now?

I don't know yet because they just replaced the battery today. They ( cell phone store ) absolutely,positively will not replace the phone under any circumstance. If it is still continues to have problems then they will send it back to Samsung to have it repaired. There was only 14 days from time of purchase that it could be returned to the store. The warranty is a manufacturer warranty only. If I buy a new phone then not only would I lose the purchase price but games, pictures etc.that are downloaded into the phone. Maybe other people who experienced the same problem and replaced the battery could tell me whether this solved the problem or not ?

---

› See More: Samsung C414 Battery depletes very quickly

Originally Posted by Peter416

I don't know yet because they just replaced the battery today. They ( cell phone store ) absolutely,positively will not replace the phone under any circumstance. If it is still continues to have problems then they will send it back to Samsung to have it repaired. There was only 14 days from time of purchase that it could be returned to the store. The warranty is a manufacturer warranty only. If I buy a new phone then not only would I lose the purchase price but games, pictures etc.that are downloaded into the phone. Maybe other people who experienced the same problem and replaced the battery could tell me whether this solved the problem or not ?

Are they willing to give you another phone to use in the meantime? They could transfer the data to that phone, and you can just return the loaner phone when your phone comes back from the warranty repair.

Originally Posted by avenue

Are they willing to give you another phone to use in the meantime? They could transfer the data to that phone, and you can just return the loaner phone when your phone comes back from the warranty repair.

Yes, if the phone needs to be sent out for repair they will provide a loaner phone.

The SIM card would be placed in any new phone but with this phone ( Samsung C414 ) pictures and games, cannot be transferred to another phone.

Originally Posted by Peter416

Yes, if the phone needs to be sent out for repair they will provide a loaner phone.

The SIM card would be placed in any new phone but with this phone ( Samsung C414 ) pictures and games, cannot be transferred to another phone.

I'm glad they're at least giving you a loaner phone. There are some stores (such as authorized dealers for some providers) that wouldn't even do that.

Samsung mobile phone than if the Nokia phone a waste of electricity.

The battery suddenly just went dead again yesterday. So now I know that it is not the battery and it must be the phone itself . I am off to the store to get the phone sent back to Samsung for repair.

Here's the latest 411 on the phone. The store claims that the battery depletes because I have the phone on stand-by instead of turning it off. I am now going to leave the phone off and see if the battery depletes or not . The explanation sounds plausible to me and now I will hold off on sending it out for repair.

Originally Posted by Peter416

Here's the latest 411 on the phone. The store claims that the battery depletes because I have the phone on stand-by instead of turning it off. I am now going to leave the phone off and see if the battery depletes or not . The explanation sounds plausible to me and now I will hold off on sending it out for repair.

The battery will slowly drain when the screen is off, but it shouldn't drain that quickly. I can have my Android phone on for 24 hours before the battery needs to be charged again. I would think your phone would last even longer, especially since it's just a flip phone.

It took 5 days to go from fully charged to empty in stand-by mode . I'll leave it turned off and see how long it lasts .

Originally Posted by avenue

The battery will slowly drain when the screen is off, but it shouldn't drain that quickly. I can have my Android phone on for 24 hours before the battery needs to be charged again. I would think your phone would last even longer, especially since it's just a flip phone.

Originally Posted by Peter416

It took 5 days to go from fully charged to empty in stand-by mode . I'll leave it turned off and see how long it lasts .

That's not too bad. I've used phones that last longer, but five days isn't really that bad.