Info:

[Kari_Lee]

I recently bought a z500a sony ericsson cell phone and a dcu-11 cable so i could connect it to my computer, and put pictures on my computer from the phone. I downloaded the dcu-11 driver, the File manager, and the sync station from sony ericsson's site. When i connect the cable to my usb on the front of my computer, it comes up as "found new hardware". Then i go through the steps with the "New Hardware Wizard".
What happens is: In Device manager, it adds a "other devices" and "USB serial controller" They both have a yellow question mark and the usb serial controller also has a yellow exclamation mark. I try to re-install driver for that, but it does have one.
Is there a driver for the usb serial driver, and if so where would i get that.
I have a e-machines, Windows XP SP2 Home edition.
My digital camera works when i use the usb on the front of my computer, so that shouldn't be the problem.
Someone please help me to connect the cell phone correctly. Thank you Kari

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› See More: Sony Ericsson Data Cable Help Thread

[js1662]

My friend bought a 3rd party cable and it uses the driver from Prolific and she has no problem so far using it with Mobile Agent.

[js1662]

Are you also using a 3rd party cable? If yes, I think it is better that you ask the seller for the correct driver as not all cable use the Prolific device. Prolific is a manufacturer of the usb-to-serial device that is used in some cables.

Check the following link for two drivers for Prolific or OTI:

http://www.datacablehelp.com/samsung/v200/

[sandmanusd]

Are you also using a 3rd party cable? If yes, I think it is better that you ask the seller for the correct driver as not all cable use the Prolific device. Prolific is a manufacturer of the usb-to-serial device that is used in some cables.

Check the following link for two drivers for Prolific or OTI:

http://www.datacablehelp.com/samsung/v200/

Thanks for link

I am using a junk cable, I didn't know at the time that they were different from the ones sold by SE.. I just figured they were the same, just not with the "Sony namebrand markup"

Here is the problem I am having now

The computer can read the USB port with the Prolific drivers... I reboot, it finds the z500a with the downloaded stuff I got frome SE.. I install the filemanager and what not, I open the filemanage, and it sees the phone.. I can open the phones memory.. and I can then see the file folders... BUT: when I try and clicking on one of the folders, I get an error message saying: "An unexpected error has occured" and then shuts it down.. I then cannot see the phone again until reboot... and the same thing happens again..

I figure its probalbly just the wrong drivers for the cable. but I have no idea now to get the right drivers.

[js1662]

Have you ever tried the Float's Mobile Agent? Check the following link:

http://fma.sourceforge.net/index2.htm

[sandmanusd]

Have you ever tried the Float's Mobile Agent? Check the following link:

http://fma.sourceforge.net/index2.htm

I downloaded and installed that, but the problem is, that it only works if my computer sees the phone... which it doesn't at this point...

[js1662]

I am a bit confused as you mentioned in your earlier post that your computer sees your phone. Check Device Manager and under Ports (COM & LPT). Do you see a line like Prolific usb-to-serial... (COMx)? x can be any number from 3 or higher. If you see that line, use COMx in Mobile Agent and it should see your phone.

[red_foxx15]

I had the same problem when i purchased my data cable. I went to the SE website and went to the section with all related downloads to my phone. I downloaded the file manager program the sound manager and the mobile network program. The mobile network setup program contains the drivers needed for the Z500a. the data cable drivers should come with the cd that came with the cable

[Robb4248]

This thread is where to post questions about the Sony Data Cables!! ALL OTHER POSTS WILL BE DELETED IF THEY ARE NOT IN HERE.

[Bradd_N]

Mobile Agent is the best software for this needs.

[purcountrygal]

Is a data cable the only way to get ringtones on my Z300a or can I use a uploader from the web to send to my phone and download like I do with sprint?

Thanks to anyone who will reply or pm me!*!*!*!*!

[zmobilephone]

Kari - did you ever get the right cable and successfully install USB driver and get it to work?

[gregriv69]

I've hear Float's Mobile Agent is good.

[gubak]

I recently bought a z500a sony ericsson cell phone ...

The first thing you have to do is to find another driver for your cell phone (for example on "driverguide". You should check the USB driver in the Control Panel->System->Hardware->Device Manager. If there is a problem in it, you have to reinstal it. you can find the USB driver on your motherboard CD!
I think is's help!

[Harry Lennard]

if your PC detects your data cable then this is the problem of driver compatibility or resource conflict. Check this out.