friends phone

This is my friends phone and I think her parents did this. This is what the message says when i try to call.

"At the prescribers request, this phone does not accept incoming calls. Message NJ0658." Then on my phone it says "call failed."

What I want to know is, does this mean the phone service has been disabled and cant receive texts or anything? Or does it mean they just can't accept incoming calls, but they can call out and text.

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one way to find out is to try to text.

well sometimes, like in the past, my texts havnt gone to her phone, its weird. But i have been trying to send her text messages, but i dont know if they are getting to her but her phone isnt worknig, or they are just not going all the way to her. Anybody work for a phone company that would know this question? lol