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  1. #1
    aaron81000
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    I recently received a new Sprint replacement phone through the insurance program. They sent me the equivalent phone to mine, but I've decided that I don't want it now and want to sell it on eBay. How do I go about clearing the ESN so that I can sell the phone? I have an account in good standing, no outstanding balances, and for the specific phone I received and want to sell, I have yet to activate it with Sprint.

    Thanks


    See More: How to clear a Sprint ESN?



  2. #2
    Brad729
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    Re: How to clear a Sprint ESN?

    Umm, if you don't send back your old phone they are going to charge you for it on your account, so you'd better return the new phone or send your old one back. Read the paperwork, it says so very clearly. It's illegal to tamper with the phone's ESN, so I hope you weren't asking for help changing it, that's a no-no. Hope this answers your question...



  3. #3
    aaron81000
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    Re: How to clear a Sprint ESN?

    Thanks for the reply. I am sending my damaged phone back via the UPS return kit. I'm not looking to tamper with the ESN - I was just curious as to how to make sure the ESN attached to my new phone is clear so I can sell it on eBay.

    Thanks for the help...



  4. #4
    Brad729
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    Re: How to clear a Sprint ESN?

    Quote Originally Posted by aaron81000
    I was just curious as to how to make sure the ESN attached to my new phone is clear so I can sell it on eBay.

    Thanks for the help...
    Oops, was I really that helpful? I must have been half asleep when I answered your post. Yeah, if it's a brand new phone you should be able to sell it no problems. The ESN is clear as long as you dont have a past-due balance or owe money on the phone, also as long as it's not reported lost or stolen. If you want to be sure you can call 877.812.1223 and ask them.



  5. #5
    aaron81000
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    Re: How to clear a Sprint ESN?

    Thanks for the help!



  6. #6
    christy84065
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    Re: How to clear a Sprint ESN?

    The phone may be stuck to your account. I would call Sprint CS to see if your ESN pulls up an account... if it does then you need to take your phone into a Sprint store to have it released from your account. Bring ID



  7. #7
    Handsome
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    Re: How to clear a Sprint ESN?

    i purchased a HTC Touch from a third party store and the phone came back lost/stolen but some one told me that it was possible that a dealer or sprint can clear the esn number...can any one help?



  8. #8
    camstuf
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    Re: How to clear a Sprint ESN?

    Quote Originally Posted by Handsome View Post
    i purchased a HTC Touch from a third party store and the phone came back lost/stolen but some one told me that it was possible that a dealer or sprint can clear the esn number...can any one help?
    Take it back to the third party sore and exchange it for a phone that is not stollen.
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