Sprint?

Hey ya'll, I have some questions and this looks like the place to ask it.

I have been online most of the day trying to figure out who to go with. Sprint has good plans and good prices.

My question is about Ready Link. Can you use that anywhere. Example; My husband is about to go to AZ, I am going to be in NC. Will Ready Link work that far??? I need to know if the $10.00 extra is worth it.

Another thing, ( I know this must be so stupid) But can someone please tell me what Service Area means? I put in my zip cose and it says " you have chosen *****as your service area" If I buy my phones where I am now and move. Does it matter?? I will just have a phone number for my current area right?


Hope you guys can understand all this

---

› See More: Sprint?

Mine is $5.00 per phone. I should work that as long as you are on Sprint network it does not work when roaming.

Originally Posted by somdmommy

Another thing, ( I know this must be so stupid) But can someone please tell me what Service Area means? I put in my zip cose and it says " you have chosen *****as your service area" If I buy my phones where I am now and move. Does it matter?? I will just have a phone number for my current area right?

You can move out of your service area and keep your number. You won't have any problems as long as you are moving into another area with solid Sprint coverage. I say this as I am getting ready to go through my own itemized bill and call Sprint to demand about $40 worth of credits.

My problem is, we added my dad to our plan, and a few months later he decided to move outside of Sprint's coverage area. Should have been no problem because with the Fair & Flexible plans, "roaming calls are treated just like regular in-network calls and you won't incur any additional charges"

Ever since he started roaming 99% of the time on Alltel towers, they have been charging his line daytime minutes for "mobile-to-mobile" and also charging his line the daytime rate until 9pm every night when I have Nights & Weekends starting at 6pm on my plan. We really don't care about Sprint's billing screwup until we go over our 1500 daytime minutes, then it's a huge hassle to go through the bill, circling lines and punching numbers into a calculator to figure out how many minutes they stole from us.

Every time this happens and we call with the bill in-hand, they are profusely apologetic and more than happy to credit the bill, but they keep telling me "this isn't supposed to happen" and "we're going to look into this and try to fix it!" and it's getting to the point I'm ready to demand they release that third line from the contract. After all, since they are consistently billing me for things that are "included" in the contract, THEY are breaking the contract and I shouldn't be liable to pay the ETF, right?

Sorry to turn your thread into a rant about Sprint... soonerdude is going to see this and rub my nose in it because I am always sticking up for Sprint. I really do like Sprint, but this billing thing is starting to turn the tide regarding how I feel for them. Since ReadyLink doesn't work in roaming areas, and Sprint can't get their billing straight on lines that roam a lot, I would strongly advise you to make sure they have solid coverage EVERYWHERE you intend to use them.

Another reason, somdmommy, why some people keep the same number when they move too, is so family that is in the same area as 'that number' can still call those cel phones from a landline, for nothing (besides their normal monthly phone charge). That does tend to make some family members more at ease when you move.

Hey Brad, good and bad with the Sprint thing. Good that they're continuously being so cool about getting rid of the charges, bad that they really haven't done anything about it happening every month. And yes, I agree about you not having to pay the ETF for that extra line either. Good luck convincing them...

Originally Posted by dude222

Another reason, somdmommy, why some people keep the same number when they move too, is so family that is in the same area as 'that number' can still call those cel phones from a landline, for nothing (besides their normal monthly phone charge). That does tend to make some family members more at ease when you move.

Hey Brad, good and bad with the Sprint thing. Good that they're continuously being so cool about getting rid of the charges, bad that they really haven't done anything about it happening every month. And yes, I agree about you not having to pay the ETF for that extra line either. Good luck convincing them...

I will be getting our phones under what will be my service area in NC. Hubby will be taking his phone with a NC number to AZ ( where he will be has solid coverage)

I just wanted to know why it asked for my zip code and then used that zip as my service area.


Thanks guys!

Originally Posted by Brad729

You can move out of your service area and keep your number. You won't have any problems as long as you are moving into another area with solid Sprint coverage. I say this as I am getting ready to go through my own itemized bill and call Sprint to demand about $40 worth of credits.

My problem is, we added my dad to our plan, and a few months later he decided to move outside of Sprint's coverage area. Should have been no problem because with the Fair & Flexible plans, "roaming calls are treated just like regular in-network calls and you won't incur any additional charges"

Ever since he started roaming 99% of the time on Alltel towers, they have been charging his line daytime minutes for "mobile-to-mobile" and also charging his line the daytime rate until 9pm every night when I have Nights & Weekends starting at 6pm on my plan. We really don't care about Sprint's billing screwup until we go over our 1500 daytime minutes, then it's a huge hassle to go through the bill, circling lines and punching numbers into a calculator to figure out how many minutes they stole from us.

Every time this happens and we call with the bill in-hand, they are profusely apologetic and more than happy to credit the bill, but they keep telling me "this isn't supposed to happen" and "we're going to look into this and try to fix it!" and it's getting to the point I'm ready to demand they release that third line from the contract. After all, since they are consistently billing me for things that are "included" in the contract, THEY are breaking the contract and I shouldn't be liable to pay the ETF, right?

Sorry to turn your thread into a rant about Sprint... soonerdude is going to see this and rub my nose in it because I am always sticking up for Sprint. I really do like Sprint, but this billing thing is starting to turn the tide regarding how I feel for them. Since ReadyLink doesn't work in roaming areas, and Sprint can't get their billing straight on lines that roam a lot, I would strongly advise you to make sure they have solid coverage EVERYWHERE you intend to use them.

Rant is not a problem, no I know to watch my bill for roaming charges...Thanks!!