I've been with Sprint since 2001. I am currently on a military activation overseas, so my account was put on hold until I returned; however, I was on a retention plan prior to leaving and I was never advised that I'd lose my plan and have to take whatever is available when I return to the States.
I am also under a contract, because seven months ago I purchased a new phone and they gave me a $100 credit, which reactivated a two year contract (crooks!!)
Anyhow, today I called to get the details on reactivating my account, because I'm returning to the States in two weeks. After being advised I lost my old plan, I requested to speak to the Retentions Dept.
Retentions offered me:
900 minutes (I think they upped it to 1000 but I can't remember)
7pm N/W
Sprint to Sprint free
500 free text
for $52.50 before taxes (I will also receive a 15% military discount)
I told the Rep. I really want all this, but I want my bill to be around $40 before tax, but she said she can not deviate from the pre-established Retention Plans, and they are actually getting rid of the Retention Plans all together in the near future.
I told her I was not satisfied with her offer and would need to think about it before making my decision (my previous plan was better)...
So, my question is: Can I get a better deal, or is she being truthful about not being able to deviate from the Retention Plans already established?
I WANT:
1000 minutes (at least)
7pm N/W
Sprint to Sprint
500 free text (at least - would prefer unlimited)
Vision (I don't really use this, but would like to send / receive pics if I want)
ALL for LESS then $50
Is this possible??? And if so, how do I get it????
Thanks You - Rick